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Extended Stay America - Auburn Hills - University Drive
- Hotels
- Auburn Hills, MI
About this business
Extended Stay America Hotel Auburn Hills - University Drive is located at 3315 University Dr, Auburn Hills, MI. This business specializes in Hotels & Motels.
Location details
3315 University Dr., Auburn Hills, MI, 48326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
Business response:
Dear Mai, On behalf of our entire team, thank you for posting such fantastic feedback about Extended Stay America! We are delighted that you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management
Great location and friendly staff, will return next time in town.
Business response:
Dear Kristin, Thank you for choosing us. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. Thank you for staying at Extended Stay America, and we hope you choose to create more great memories with us whenever your travels bring you back!Sincerely,Hotel Management
Overall the stay was okay but the Wi-Fi is horrible..the room smelled
Business response:
Dear Sharon, Thank you for reviewing our hotel. It is nice you had a pleasant stay. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the issues you encountered. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our front desk is always to help you. Considering our positive highlights, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
Staff was very nice and pleasant. Room Needs updating and cleaned. Hair dryer in room cord was gross . Dusty in room Paint chipped on walls no extra blankets etc in rooms . Stayed one night if longer would of complained and asked for room To be cleaned and or appliances replaced
Business response:
Dear Alan, Thank you so much for sharing your experience with us! We are grateful for your kind words about our staff. However, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comfort is valuable, and we're genuinely sorry for not meeting these expectations. We have taken note of your concerns and will make necessary improvements to enhance our services. We hope you will give us another opportunity to provide you with the exceptional stay you deserve.Sincerely,Hotel Management
Everyone is nice
Review This hotel has been great for me I've had a great stay while I've been here the staff is great the manager s are great Alisa and lin lin are very polite and nice Everytime I walk by them 😊
Business response:
Dear Justin, Thank you for the wonderful review of Extended Stay America. We appreciate you for the kind comments about Alisa and lin lin. We are lucky to have them as part of our team. We work hard to deliver an excellent experience for all our guests, and we appreciate you recognizing our efforts. Thank you again; we look forward to hosting you on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Auburn Hills - University Drive
How is Extended Stay America - Auburn Hills - University Drive rated?
Extended Stay America - Auburn Hills - University Drive has a 4.2 star rating with 1,171 reviews.
When is Extended Stay America - Auburn Hills - University Drive open?
Extended Stay America - Auburn Hills - University Drive is open now. It will close tomorrow at 12:00 a.m.