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Extended Stay America - Auburn Hills - University Drive
- Hotels
- Auburn Hills, MI
About this business
Extended Stay America Hotel Auburn Hills - University Drive is located at 3315 University Dr, Auburn Hills, MI. This business specializes in Hotels & Motels.
Location details
3315 University Dr., Auburn Hills, MI, 48326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Services are excellent been here for awhile I'm glad I picked here to stay manager is very kind here all staff is polite very professional 😊
Business response:
Dear Justin, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that our devoted staff made for a memorable experience. We work hard to deliver a great experience for all our guests, and we appreciate you recognizing our efforts. Thank you again; we look forward to hosting you on your next visit.Sincerely, Hotel Management
Services My stay here been great np no hassles just great the mangers has been great the staff also been great always got smiles on the faces and all I'm here on business I work two jobs very convenient for me excellent service all the way around thank you guys
Price was perfect for what we needed for a night stay. Hotel staff was great. I believe the desk receptionist last name was Alecia she was amazing and friendly! Definitely would recommend this hotel and will return in the future!
Business response:
Dear Holly, Thank you for the kind review. It is always a pleasure to read from our guests. Our staff works hard to deliver outstanding service and clean, comfortable accommodations, and we value your compliments. We believe in our team and strive to make every guest feel at home, so it was a joy passing along your comments to Alecia and the team. Thank you for the recommendation, and we appreciate you saying we will now be your hotel of choice whenever you are in the area. Thank you for choosing Extended Stay America; we lo... read more
Great !
Good based on price. The manger was really nice.
Business response:
Dear Ali, Thank you for choosing Extended Stay America and for your excellent review. We are glad you enjoyed your stay and found us to be of great value. We're also pleased to know that you had a positive interaction with our manager. It is always gratifying to receive praise for exceeding expectations, and we're happy we could make that happen for you. Thank you again for your review. We look forward to your next visit! Sincerely,Hotel Management
For a getaway without kids it was ok for us we just needed to sleep. As a business owner that cleans and manages hotels in my area I was disappointed to see entryway front deck areas filthy. I was shocked my room was cleaner then the rest of the hotel. The elevator was not moving like it should definitely smelt burned wire and stopped working for a minute while on it. Whomever the owner is definitely needs to hire a cleaning team to come thro and clean carpets walls everything it needs attention.
Business response:
Dear Guest, Thank you for taking the time to evaluate your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand how the issues you described kept you from having a great time. Your comments will help us to ensure a better experience for every guest as we advance. We hope to welcome you again soon.Si... read more
I won't lie, when we first arrived, i walked into a cluster at the front desk. There were literally 10 people in the lobby trying to hash out not only where their reservation was but the fact that the staff had called off so only a few rooms were cleaned. The desk clerk looked at me and said "chances are, i don't have your reservation but take a seat and I'll be with you." As I'm sitting down she asks for my last name and does confirm that she did have ours which was odd as I had only booked and paid for the room three days ... read more
Frequently asked questions about Extended Stay America - Auburn Hills - University Drive
How is Extended Stay America - Auburn Hills - University Drive rated?
Extended Stay America - Auburn Hills - University Drive has a 4.2 star rating with 1,171 reviews.
When is Extended Stay America - Auburn Hills - University Drive open?
Extended Stay America - Auburn Hills - University Drive is open now. It will close tomorrow at 12:00 a.m.