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Extended Stay America - Auburn Hills - University Drive
- Hotels
- Auburn Hills, MI
About this business
Extended Stay America Hotel Auburn Hills - University Drive is located at 3315 University Dr, Auburn Hills, MI. This business specializes in Hotels & Motels.
Location details
3315 University Dr., Auburn Hills, MI, 48326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent location, great room size with microwave & stove, great staff
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed the comfort of your room and that our location was convenient for your needs. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Great location and very nice staff! I put an employee here from Indiana and he really enjoyed his stayed. Just wished they had a fitness facility.
Business response:
Thank you for choosing Extended Stay America. We are glad to read our convenient location and courteous associates left your associate with a great impression of our hotel. We appreciate your suggestion and hope to be your first choice every time you visit our area. Sincerely, Hotel Management
Business response:
Thanks for your visit. We are happy to know your overall experience was good, but we are sorry for being unable to meet all of your expectations. We hope you give us another chance to provide you with a better impression of our hotel in the near future. Sincerely, Hotel Management
Business quick trip Quiet hotel with good price. Food within walking distance. Would stay again
Business response:
Thank you for choosing us for your business trip. We are pleased to read our location was convenient for your needs and that you found us to be a good value. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, Hotel Management
It was pretty fair to be honest. Hotel staff were nice and accommodating, while the hotel room lacked certain amenities (soap, shampoo) which i was given later by the staff.
Business response:
Thank you for being our guest at Extended Stay America. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure hosting you, and we hope you will make plans to see us again soon. Sincerely, Hotel Management
Not bad but not great. Just acceptable. Friendly staff, easy check in/out. Room was clean but was dated, bathroom tub had some chips, in the corners under bath cabinets was missed debris. I’m not looking to eat off the floor or tub. If you need a room this will do.
Business response:
Thank you for being our guest. We are happy to know you had a good time here and that your overall experience was a pleasant one. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
I have no complaints room and hotel was clean, only thing I would like breakfast to be extended a little longer
Business response:
Jake, thank you for sharing your experience at our hotel. We are happy to know you liked our clean environment and had a good time here. We also appreciate your observation and have taken a note of the same. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Good location to where we wanted to go. The staff wasn't real friendly. When we got back from the concert the halls smelled like sewage. Not sure if there was an issue, but it stunk. I felt like our room started to smell too after going to bed. I could hear people in the hall way and slamming their doors for hours after trying to go to sleep. The continental breakfast was granola bars and oatmeal packs.
Business response:
Although you liked our location, please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Business response:
Jay, thank you for your five-star rating of your stay at Extended Stay America. We are delighted we met all of your expectations and look forward to welcoming you back for many more outstanding experiences when in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Auburn Hills - University Drive
How is Extended Stay America - Auburn Hills - University Drive rated?
Extended Stay America - Auburn Hills - University Drive has a 4.2 star rating with 1,171 reviews.
When is Extended Stay America - Auburn Hills - University Drive open?
Extended Stay America - Auburn Hills - University Drive is open now. It will close tomorrow at 12:00 a.m.