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Extended Stay America - Auburn Hills - University Drive
- Hotels
- Auburn Hills, MI
About this business
Extended Stay America Hotel Auburn Hills - University Drive is located at 3315 University Dr, Auburn Hills, MI. This business specializes in Hotels & Motels.
Location details
3315 University Dr., Auburn Hills, MI, 48326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
John, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Confortable, Convenient and safe (not much to add)
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Hotel was okay, but lacked basic utensils in the kitchen to use. Breakfast offerings were slim could have been better. Rooms and linens could have been cleaner. The staff was very nice and helpful.
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you had an enjoyable stay and liked the service provided by our staff. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Clean hotel, but they need to invest in new pillows, they were very flat!
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked our well-kept property. We value your feedback in regard to the pillows and will share with our team. Thanks so much for choosing to stay with us, and we can’t wait to welcome you back. Sincerely, Hotel Management
The room was recently remodeled and was spacious. However the floors where dirty in the bathroom.
Business response:
Thank you for staying with us. Although it is nice to see you liked our new and spacious suite, we are sorry the bathroom was not thoroughly cleaned. We have shared your comments with our housekeeping team to be more diligent with their service. It was a pleasure hosting you and we hope you will consider a return visit whenever you are in the area. Sincerely, Hotel Management
Business response:
Kazu, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
This is an adequate hotel. The desk staff is really nice! The rooms are super basic. I had a studio. It was large and had nice floors and bed. For water or coffee/tea you have to get it from vending or the front desk. There is a two burner stove, and a full-size refrigerator. The bathroom was clean and large. The walls are a bit thin. My neighbors partied late into the night, and I could hear their conversation. This may just be a one time thing.
Business response:
Lee, we appreciate you for taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your room and liked having a fully-equipped kitchen to cook your own meals. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Nice closet to everything.
Business response:
Lou, thanks for choosing Extended Stay America on your visit to our city. We are delighted to know you had a great time with us and that our convenient location was the highlight of your entire stay. Thank you once more for your comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Business response:
Jaleel, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Auburn Hills - University Drive
How is Extended Stay America - Auburn Hills - University Drive rated?
Extended Stay America - Auburn Hills - University Drive has a 4.2 star rating with 1,171 reviews.
When is Extended Stay America - Auburn Hills - University Drive open?
Extended Stay America - Auburn Hills - University Drive is open now. It will close tomorrow at 12:00 a.m.