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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had a really good stay.
Very nice hotel
Beautiful Caring, peaceful quiet, flexible clean.. My. Favorite...Extended. Stay, thus. Far... Thank. You. So. Much....
Business response:
Dear Christie,Thank you for choosing Extended Stay America and for your fantastic review. We’re thrilled that you enjoyed your stay and found our atmosphere to be welcoming and serene. Your appreciation means a lot to us, and we’re committed to continuously enhancing our service. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Management
The hotel had a certain smell, almost of that mold, the bathroom tub was not as clean as it needed to be, on the last night of my stay the smoke alarm in my room began to beep due to low battery.
Business response:
Dear Guest, Thank you for your feedback regarding your recent stay. We sincerely apologize for the issues you encountered, particularly concerning cleanliness and maintenance. Your comments about the room's environment and the bathroom tub are concerning, as we strive to provide a comfortable stay for our guests. We take such matters seriously and will address them with our housekeeping team. Additionally, we regret the inconvenience caused by the smoke alarm beeping. This is not the standard of service we aim to uphold. You... read more
Breakfast was pathetic plastic single use utensils and serving packets only fresh fruit were black bananas Amerika is obese and unhealthy because of this type of poisonous foods Otherwise hotel is ok except for vending machines that have nothing but expensive water
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 3.4 star rating with 2,795 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.