This profile has been claimed by the business owner or representative.
Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just so so
Business response:
Dear Yue, Thank you for staying with us and leaving a review. It is good to know you had a satisfactory time here. It was our pleasure accommodating you, and we hope to see you the next time your travels bring you to our area.Sincerely,Hotel Management
Great location and price. Room clean, comfy bed. Although it has a kitchen, you have to ask for kitchen supplies, even cups, I actually liked this , so I knew that all dishes they gave me were clean and sanitized. But it would have been nice to have some dish soap. They have a security guard in the parking area which was nice, felt safe. Big downside was they did NOT have an ice machine.. you had to make it in the freezer,,which then wasn't ready for use. So BRING ICE.
Business response:
Dear Laura, On behalf of our team at Extended Stay America, thank you for your generous rating. We strive to deliver comfortable accommodations combined with great amenities and memorable service to every guest; we appreciate you noticing our efforts. We also appreciate your kind words regarding our location. We will discuss your observations regarding the ice machine with our team, and we are grateful for the feedback that helps us better serve our guests. We enjoyed hosting your visit, and we look forward to seeing you soo... read more
The staff are super nice & incredible! Very easy to talk to. The rooms were cute but dirty the sheets looked like they hadn't been changed there was human hair all over them but other than that it was a great stay :)
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 3.4 star rating with 2,808 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.