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Extended Stay America - Austin - Downtown - Town Lake
- Hotels
- Austin, TX
About this business
Location details
507 S 1st St, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Toilet didn’t work and pillows were hard as rocks. Other than that very clean and location was perfect.
Business response:
Dear Kelly, Thank you for taking the time to tell us about your visit. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We appreciate your input and will address these issues promptly to ensure a more comfortable experience for our guests in the future. We are glad that you found the rest of your visit enjoyable, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
We picked this hotel because of its location to ACL Music Festival. It’s about 1.5 miles to the front gates and was perfect. A little old hotel but the staff was amazing to get us taken care of! Be nice to them and they will try their best to move mountains for you and they did for us!
I loved this property. No complaints.
Business response:
Dear Yolanda, Thank you so much for your outstanding review. We are glad that everything went well during your stay and made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
Walkable to congress ave and lady bird lake trail.
Business response:
Dear Quennie, Thank you for your review. We are glad our location was convenient for everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit.Sincerely,Hotel Management
No frills hotel. That said excellent value. Property was clean and service was above average for the price range.
Frequently asked questions about Extended Stay America - Austin - Downtown - Town Lake
How is Extended Stay America - Austin - Downtown - Town Lake rated?
Extended Stay America - Austin - Downtown - Town Lake has a 4.1 star rating with 1,773 reviews.
When is Extended Stay America - Austin - Downtown - Town Lake open?
Extended Stay America - Austin - Downtown - Town Lake is open now. It will close tomorrow at 12:00 a.m.