This profile has been claimed by the business owner or representative.
Extended Stay America - Austin - North Central
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8221 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roach company This place is run down and outdated. As soon as i opened the door and stepped into the room i see roaches. Im like ok thats a bad sign. Wake up to take a shower and guess what is watching me shower, YEP a roach. No one wanted to hear about it at the front desk. Its not allowing me to post pictures but i have a few to post
Business response:
Dear Guest, Thank you for staying with us and sharing your concerns. Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee no future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Thank you again; we hope you will give us a second chan... read more
Really nice place definitely stay here agsin
Business response:
Dear Eduardo, Thank you for staying at Extended Stay America. We enjoyed your kind comments about our ideal location. We appreciate you sharing your review with fellow travelers and for your excitement about returning.We look forward to seeing you again soon. Safe travels!Sincerely,Hotel Management
I Was not happy about the condition of the room The tub appeared to look dirty and the carpet was not vacuum or clean.I wanted to changec rooms the instant i got in that one but none was available. Was not happy at all.
Business response:
Dear Nickie,Thank you for taking the time to review your visit. We're sorry to hear your room wasn't up to standard, especially regarding cleanliness, and we understand any discomfort it may have caused. We regret we couldn't change your room due to availability. We will be addressing these issues with our housekeeping team to ensure better services in the future. We hope you will allow us a second chance to restore your confidence in us.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Austin - North Central
How is Extended Stay America - Austin - North Central rated?
Extended Stay America - Austin - North Central has a 4.1 star rating with 1,026 reviews.
When is Extended Stay America - Austin - North Central open?
Extended Stay America - Austin - North Central is open now. It will close tomorrow at 12:00 a.m.