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Extended Stay America - Austin - North Central
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8221 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Best hotel stay I’ve had in a long time. I’m moving to Austin and will have to stay in a hotel for 3 weeks until my lease begins. I will definitely be staying here.
Although I like the fact that the room was pretty big with a bed room and living area. The space is excellent for group of friends. But the carpet flooring was very dirty and smelly. The hallway smelled weed. But overall, ok for the money.
Business response:
Dear Rabina, Thank you very much for posting a review of your stay. It is nice to read that we met most of your expectations. However, we do apologize for the issues you had with your room. We have shared your comments with our housekeeping staff, and we want to thank you for this valuable feedback. We look forward to having you stay with us again.Sincerely,Hotel Management
Staff were kind and helpful. Breakfast was provided and free. Thank you
Business response:
Dear Connie, thank you for choosing Extended Stay America. We are pleased to read how much you enjoyed your stay. Thank you, as well, for sharing your comments about our friendly staff. Everything we do is aimed at making our guests feel right at home. It was a pleasure having you as our guest, and we hope to see you again on your next visit to North Central.Sincerely,Hotel Management
Necesitan mas servicio al cliente
Business response:
Dear Manuel, we appreciate you choosing us and leaving your comments. Please accept our apologies for the service of our staff and the frustration you experienced. We have spoken with the concerned department and taken steps to ensure this will not be repeated. Thank you for your patience in this matter. We hope you will revisit the next time your travels bring you our way. Sincerely, Hotel Management
No heat first night No heat on first night and they did not do anything then change room next day. Layout is a little mazelike.
Business response:
Charles, thank you for your review. We are sorry for the unexpected power outage during your stay and are sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - North Central
How is Extended Stay America - Austin - North Central rated?
Extended Stay America - Austin - North Central has a 4.1 star rating with 1,008 reviews.
When is Extended Stay America - Austin - North Central open?
Extended Stay America - Austin - North Central is open now. It will close tomorrow at 12:00 a.m.