This profile has been claimed by the business owner or representative.
Extended Stay America - Austin - North Central
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8221 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Lisa, thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Very good thank you God nice peoples
Business response:
Lisa, thank you for sharing your feedback. We are glad overall you had a comfortable stay and were impressed with our cordial associates. Your compliments will surely be shared with our team. We value your business and hope to welcome you back so that we can earn the highest rating. Sincerely, Hotel Management
Probably wouldn’t stay again The bathtub handle fell off when we tried to turn on the shower, the shower was so hot the entire time our daughter couldn’t even get in. Our TV didn’t work, the road noise was very loud and the microwave was very dirty. Very loud neighbors as well, yelling at 1 AM. On the plus side, the bed and pillows were comfortable, the curtains and air conditioner worked great, and our check-in staff were very nice!
Business response:
Tianna, thank you for being our guest. We are sorry for the maintenance issues you had in your suite and for the inconvenience it caused. Your feedback has been shared with our team to make the necessary repairs. We also regret the noise issues you encountered, and we wish we had the opportunity to address the problems you outlined. On a positive note, we are glad you liked our comfortable bedding and were pleased with our cordial associates. We hope we have the opportunity to make a much better impression on a future stay. ... read more
find another hotel the "non smoking" room smelled like cigarettes upon arrival. half the light bulbs in the room did not work. there wasn't even a light fixture for the bathroom. there was no stopper in the tub (so you can only take a shower) and the smoke alarm had a trash bag taped over it! the doors on the side of the building that are supposed to open with your hotel room card, do NOT actually open upon using said card.
Business response:
Joey, we sincerely apologize for the problems you encountered in your room while you were here. To provide a clean, fresh, and functional room is most important for us, but we are extremely sorry we fell short in making this happen for you. We have shared your concerns with the responsible teams in an effort to improve our performance moving forward. We regret the inconvenience caused, and please consider choosing us again so we can restore your trust. Sincerely, Hotel Management
Everything was good and the staff friendly and willing to accomodate my checkin
Business response:
Thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in this city. Sincerely, Hotel Management
Business response:
Nilda, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
It was ok the room was not as clean as other rooms
Business response:
Cynthia, thank you for taking the time to write a review of our hotel. We are pleased that you enjoyed most of your stay with us. Having said that, we are sorry for the cleanliness issues you had with your room and will share your comment with our housekeeping staff. Thank you again, we hope to have the pleasure of hosting all your future visits. Sincerely, Hotel Management
Double suites are Awesome Iverall a great room, i got a double room, but want very surprised about the layout. Was excellent and very clean.
Business response:
William, we are glad you were pleased with your room, particularly the cleanliness and the layout. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking the time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
We just wanted to get away for the weekend. Just drove down from Fort Worth, the room was cool. Sketchy lookin folks around there and I forgot folks live on those
Business response:
Elvia, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback about our rooms tells us we are meeting those goals. Thank you for taking the time to share your feedback. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - North Central
How is Extended Stay America - Austin - North Central rated?
Extended Stay America - Austin - North Central has a 4.1 star rating with 1,008 reviews.
When is Extended Stay America - Austin - North Central open?
Extended Stay America - Austin - North Central is open now. It will close tomorrow at 12:00 a.m.