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Extended Stay America - Austin - North Central
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8221 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel itself is in a convenient location, short distances to drive to stores, and restaurants, and right next to speedways, but it really needs to work on maintenance, and enforce no smoking policy to make itself a more attractive option for hotel stay. The condition of the hotel could use some renovation, such as rusty and loose shower curtains bars, broken lights, dripping faucets, peeling table surface paints, no chair to sit down around dinning table.
Very nice and clean and good staff.
Business response:
It's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Very spacious room & cleanliness also a very comfy bed! All at an amazing price!
PEACEFUL ☮️
Business response:
Demond, traveling can be difficult, so we at Extended Stay America strive to make it stress-free for our guests. We are thrilled to know that we were able to provide you with a comfortable and quiet stay. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
Todo excelente
Business response:
Thank you for your five-star review of Extended Stay America. We are thrilled you liked everything we had to offer and that you had a comfortable stay. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
Everyone at the front desk was extremely polite and very nice staff
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our front desk staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit Austin. Sincerely, Hotel Management
The front desk clerk was not very friendly. She had problems checking me in. She also gave info on two ways to enter, which were completely on the other side of my room. After I walked from one end to the other to get to my room I notice my room was next to another way in. Bathroom door did not close, tv in bedroom was not there. On check out front desk clerk was helping an other guest and as waited 15 minutes she not once noticed me there or said to me she'll be right with me or if I did not need a reciet I could drop my ke... read more
Business response:
George, thank you for choosing our hotel and for taking the time to provide your feedback. It is disappointing to learn of the issues you experienced with our front desk. We will share your remarks with our team to ensure these types of concerns are not repeated. We also apologize for the cleanliness issue you experienced in your room. We have asked our housekeeping staff to look into your concerns. It was our pleasure to accommodate you, and we hope you will give us another opportunity to provide you with the hospitality yo... read more
Frequently asked questions about Extended Stay America - Austin - North Central
How is Extended Stay America - Austin - North Central rated?
Extended Stay America - Austin - North Central has a 4.1 star rating with 1,028 reviews.
When is Extended Stay America - Austin - North Central open?
Extended Stay America - Austin - North Central is open now. It will close tomorrow at 12:00 a.m.