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Extended Stay America - Austin - North Central
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8221 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk clerk helped me tremendously with my situation with Expedia
Staff was friendly and the place was mostly clean. The property is oddly located insofar as it is along a stretch of highway which doesn't allow for you to turn around easily or get to the hotel if you drive past it at all. There was a smell in my room which was never addressed. It was a lingering burnt food smell which lasted for days. Also I could not operate the TV with any remote provided and that was never fixed. Mostly got the place because it was cheap and I just wanted a place to sleep.
Business response:
Andrew, thank you for evaluating your stay with us. We are glad you were pleased with our immaculate accommodations and that you were pleased with the service our associates delivered. However, we apologize for the concerns that kept your stay from being perfect. We will review this appropriately and take steps to ensure we prevent such reoccurrences. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely, Hotel Management
The hotel itself is in a convenient location, short distances to drive to stores, and restaurants, and right next to speedways, but it really needs to work on maintenance, and enforce no smoking policy to make itself a more attractive option for hotel stay. The condition of the hotel could use some renovation, such as rusty and loose shower curtains bars, broken lights, dripping faucets, peeling table surface paints, no chair to sit down around dinning table.
Very nice and clean and good staff.
Business response:
It's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Very spacious room & cleanliness also a very comfy bed! All at an amazing price!
PEACEFUL ☮️
Business response:
Demond, traveling can be difficult, so we at Extended Stay America strive to make it stress-free for our guests. We are thrilled to know that we were able to provide you with a comfortable and quiet stay. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
Todo excelente
Business response:
Thank you for your five-star review of Extended Stay America. We are thrilled you liked everything we had to offer and that you had a comfortable stay. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - North Central
How is Extended Stay America - Austin - North Central rated?
Extended Stay America - Austin - North Central has a 4.1 star rating with 1,008 reviews.
When is Extended Stay America - Austin - North Central open?
Extended Stay America - Austin - North Central is open now. It will close tomorrow at 12:00 a.m.