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Extended Stay America - Austin - North Central
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8221 N Interstate Hwy 35, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel review I was expecting the hotel to be nice and comfortable, it wasn’t. It was people hanging all outside of the hotel and people were being loud in the hallways. The hallway smell like trash, pee and smoke. The front desk people was no help, my shower head keep dripping water and I told them and they brought a guy who they said was maintenance, but he didn’t look like maintenance to look at it and he never came to fix it. The room wasn’t bad but I didn’t have a trash can only trash bags hanging in the room, the tub wa... read more
Business response:
DearGuest,Thank you for choosing us. It is nice you had a satisfied time here. Providing clean and comfortable accommodation is our priority, and we regret if we missed it for you. We understand your disappointment with the condition of the room and also its cleanliness. Your comments are vital, and we will discuss them with our concerned team to ensure they are aware of the guest's remarks and take action on a priority basis. Our team has also been instructed to double-check the rooms before delivering them. Further, we are... read more
I liked the quietness
Business response:
DearStacy, Thank you for being our guest and sharing feedback about your visit. It is nice that you enjoyed your time with us and that our services met your expectations for the best location. We hope to welcome you again at Extended Stay America when your travels bring you this way.Sincerely,Hotel Management
Very nice
Asthmatics Beware! Comfortable beds and plenty of space, but there was blackmold in the bathroom and i had to change rooms because of it! Also, first floor smells awful and very hard to breathe in. Second floor didnt smell as bad, but difficult to breathe in!!
Business response:
Dear Guest, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Please accept our apologies for the issues faced. Your remarks are noted and will be shared with the concerned individual, as we want our guests to have a perfect hotel experience while with us. On the positive side, it is nice knowing you were pleased with the spacious room and had a ... read more
Frequently asked questions about Extended Stay America - Austin - North Central
How is Extended Stay America - Austin - North Central rated?
Extended Stay America - Austin - North Central has a 4.1 star rating with 1,008 reviews.
When is Extended Stay America - Austin - North Central open?
Extended Stay America - Austin - North Central is open now. It will close tomorrow at 12:00 a.m.