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Extended Stay America - Austin - Northwest - Research Park
- Hotels
- Austin, TX
About this business
Location details
12424 Research Blvd., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved everything about my experience there friendly people my room was very large the king size bed was perfect
Business response:
Thank you for being our guest at Extended Stay America and for the fantastic feedback. We are glad to know you had a great stay and that you were impressed with our spacious accommodations and courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
I've done a decent amount of traveling. This was my first time doing it for an evac. The service provided by Mr. KENNETH and the rest of his crew made me feel a lot less stressed out. I would definitely come visit again if I ever travel to Austin, but only if Mr. Ken is still at this location. He made sure my stay was comfortable, and it was nice to come out the room and have someone to joke with for a bit.
Business response:
Thank you for being our guest and for the lovely comments about our service. It is really our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We will be sure to share your kind compliments with Ken. We appreciate your business and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Mr. Ken is simply the best. He made my stay enjoyable. I was bummed he was off work my last day in town. (Due to Covid, the pool and free breakfast are unavailable. And the laundry room needs some work.)
Business response:
Thank you for the wonderful review of Extended Stay America. It is nice to know that our efforts to make your stay comfortable and enjoyable are paying off. Ken is truly an asset to our hotel and he loves to make sure that our guests are comfortable. We will share your comments with him, as positive comments such as yours are a motivation to keep working hard to make our guests happy. Thank you for choosing us, and we look forward to seeing you again soon! Sincerely, Hotel Management
Pictures don’t show the truth.
Business response:
Thank you for being our guest. We are sorry our property was not to your expectations and regret any inconvenience caused. We have taken note of your feedback and hope to welcome you back so that we can provide you with a better experience. Sincerely, Hotel Management
Business response:
Ericar, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jonathan, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Cody, thank you for your fabulous rating and for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest - Research Park
How is Extended Stay America - Austin - Northwest - Research Park rated?
Extended Stay America - Austin - Northwest - Research Park has a 4.1 star rating with 963 reviews.
When is Extended Stay America - Austin - Northwest - Research Park open?
Extended Stay America - Austin - Northwest - Research Park is open now. It will close tomorrow at 12:00 a.m.