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Extended Stay America - Austin - Northwest - Research Park
- Hotels
- Austin, TX
About this business
Location details
12424 Research Blvd., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
iff the bat
Business response:
Houman, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Could’ve just been room 118. We found stains on the wall and curtains and trash on the floor.
Business response:
Joshua, thank you for your review. We apologize for the cleanliness issues you encountered in your room. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Upon arriving at the facility, there was overstuffed trash bins visible to the public.
Business response:
Thank you for choosing our hotel. We are sorry your stay was not a pleasant one and regret the inconvenience caused. We appreciate your feedback and hope to have an opportunity of hosting you again in the future. Sincerely, Hotel Management
ACL trip We came and stayed for 3 days for ACL The room was nice, the pull out couch was decent! The location was perfect, there was anything you need right within blocks of the hotel. For the price I would say well done!!
Business response:
Thank you for choosing Extended Stay America while you were here for the Austin City Limits Music Festival. It is a delight to know you had an overall great stay and liked your comfortable suite. We are also happy you appreciated our convenient location and found us to be a great value. We look forward to hosting you again soon. Sincerely, Hotel Management
Nice location and very friendly staff .will stay here again!
Business response:
Henry, thank you for being our guest at Extended Stay America. It is great to know that you enjoyed your time with us and that you liked our courteous associates as well as our ideal location. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Quick check in and nice and spacious! Also, nice pool!
Business response:
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our on-site pool. Thank you again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest - Research Park
How is Extended Stay America - Austin - Northwest - Research Park rated?
Extended Stay America - Austin - Northwest - Research Park has a 4.1 star rating with 963 reviews.
When is Extended Stay America - Austin - Northwest - Research Park open?
Extended Stay America - Austin - Northwest - Research Park is open now. It will close tomorrow at 12:00 a.m.