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Extended Stay America - Austin - Northwest - Research Park
- Hotels
- Austin, TX
About this business
Location details
12424 Research Blvd., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall is was ok. The Hotel seemed a little ran down. The room didn't smell great. An it was hot even with the air conditioner. It cooled off after midnight.
Business response:
Ashley, thank you for your review. We are glad you had an overall good stay. However, we are sorry for the inconvenience you experienced. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Steps have been taken so that we can prevent this from happening again in the future. We hope you will consider a second visit for a much enjoyable stay. Sincerely, Hotel Management
Great experience and great staff will be staying there again.
Business response:
Thank you for your terrific review of the Extended Stay America. We are happy to have met your expectations with our outstanding service. Reviews like yours encourage the team to keep up the good work. We look forward to your next trip whenever you are back here. Sincerely, Hotel Management
Everything was good
Business response:
Troy, thank you for taking the time to post an excellent rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
family fun place We had a great experience staying here
Business response:
Joe, thank you for the glowing review of Extended Stay America. We are thrilled that you enjoyed the family-friendly features we offer and that you had a great time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Prima Unterkunft, gerne fahr ich dort wieder hin Das Zimmer war super toll, Punktabzug gibt es nur für das Frühstück. Da ist noch Luft nach oben...
Business response:
Siegfried, thank you for your gracious review. We are thrilled to know you enjoyed the comfort of your room and that you had an excellent stay. On behalf of everyone at Extended Stay America, we invite you to for another visit. Sincerely, Hotel Management
Overall everything was OK Well I felt better receptionist at the desk should’ve been more visual
Business response:
Thank you for posting a review of your stay at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. We appreciate your suggestions and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Northwest - Research Park
How is Extended Stay America - Austin - Northwest - Research Park rated?
Extended Stay America - Austin - Northwest - Research Park has a 4.1 star rating with 963 reviews.
When is Extended Stay America - Austin - Northwest - Research Park open?
Extended Stay America - Austin - Northwest - Research Park is open now. It will close tomorrow at 12:00 a.m.