Extended Stay America - Austin - Northwest - Research Park

Fritz 

on Expedia

3 months ago

I mistakenly stumbled into this din of sin and regret thinking it was an "Extend Stay America" which I knew for being cheap and perhaps not in top shape, but at least neat and clean. Wrong. I asked at the front desk, and the clerk said "This is a Select Property". Generally, I have known "Select" to mean a bit better, not the lowest of the low. Better word choices would have been "Economy" or "Budget" to clearly let you know you've taken a downgrade. The couch was old, tattered, ripped, and very visibly gouged. The wood cabi... read more

Anonymous 

on Expedia

4 months ago

Worked all day and was book but turned away. Well it might of been good but they didnt let me in. So waiting on refund . Markisha said that she did the refund so waiting but if you are trying to get ahold of someone to check on it from Hotels.com for get it. Vitural assistance is a joke. So will wait a couple more days to see 

Brandon 

on Expedia

4 months ago

I didn't end up staying here and also talked to Nikki in the morning that I am checking out early. The room had a very bad smell and also cockroaches running on the ground. 

Jeanette 

on Expedia

4 months ago

Didn’t like the hotel at all 

Anonymous 

on Expedia

9 months ago

The worst, dirtiest place ever The worst, dirtiest place ever 

Eric 

on Expedia

10 months ago

Disappointing Stay The sheets and towels were clean. The rest of room and facility was dirty and run down. 

Oksana 

on Expedia

10 months ago

Do not stay here. The place is dirty, smells terrible, no one available at the front desk and the rooms are terrible. The room had a aweful smell, the refrigirator door would not close, the door to the bathroom was broken and would not close as well. The CO2 alarm was beeping because it was out of order and we could not sleep all night. There were 2 dirty towels and nothing else in the room.