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Extended Stay America - Austin - Northwest - Research Park
- Hotels
- Austin, TX
About this business
Location details
12424 Research Blvd., Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Hotel Very nice hotel at reasonable price.
Great stay for the price The hotel was conveniently located, and easy to get to. Staff was friendly and helpful. The air conditioning was a little on the warm side, but I would stay there again.
almost nice There was an odor in the hallway that was most likely due to being pet friendly as a pet owner i can understand. What was not acceptable to me was how dirty we found the bathroom with "body" hairs in the toilet, and black mildew/stain covering the tub.
Outstanding Hotel This was excellent for what we needed. Had plenty of room for 2 adults and 2 children. Everyone was very nice. This is the place we will stay when going to Austin.
Great for the money Courteous attendant and also room was very comfortable.
I almost slipped and fell on vomit exiting the elevator, 3 nights no service, hotel front desk was locked tight like a concession stand at 730 am. Lots of rif raf wondering in the parking lot. I've stayed at super 8s more accommodating.
Business response:
Dear Guest, We sincerely apologize for the unpleasant experience you encountered during your stay. Cleanliness and guest safety are our top priorities, and we regret that this incident occurred. Your comments about the elevator area, service schedule, and front desk availability have been shared with our management team for immediate attention. We are also reviewing our security measures to ensure a more comfortable and welcoming environment for all guests. Your input helps us improve our standards and service quality. We ho... read more
Frequently asked questions about Extended Stay America - Austin - Northwest - Research Park
How is Extended Stay America - Austin - Northwest - Research Park rated?
Extended Stay America - Austin - Northwest - Research Park has a 2.7 star rating with 2,299 reviews.
When is Extended Stay America - Austin - Northwest - Research Park open?
Extended Stay America - Austin - Northwest - Research Park is open now. It will close tomorrow at 12:00 a.m.