Extended Stay America - Austin - Round Rock - South

Business response:

Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed a nice and quiet stay at Extended Stay America. Providing a peaceful and comfortable environment is very important to us, and your comments encourage our team to continue maintaining these standards. We truly appreciate you taking the time to let us know about your experience and are glad that our efforts contributed to a pleasant stay. We look forward to the opportunity to host you again and provide another relaxing visit in t... read more

Business response:

Dear Guest, Thank you for taking the time to share your experience with us. We appreciate your feedback regarding the kitchen and HVAC system, and we sincerely apologize for the inconvenience caused by the absence of a trash can in your room. Your comments are valuable and have been shared with our housekeeping team to ensure better room preparation in the future. We are always working to enhance guest comfort and satisfaction. We truly appreciate your input and hope to have the pleasure of welcoming you back for an improved... read more

Business response:

Dear Christopher, Thank you for your wonderful review and for sharing your positive experience with us. We are delighted to know that you enjoyed our convenient location and found the nearby amenities easily accessible, even within walking distance. It’s great to hear that you were pleased with the value of your 7-night stay and that our friendly staff made your visit even more enjoyable. We truly appreciate your kind words and your recognition of our efforts to provide comfort and hospitality. We look forward to welcoming y... read more