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Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place to stay
Waited for over 15 minutes for staff to come to desk so I could check in. I will say that she was very friendly when she did get there though. Room had distinct smell that reminded me of a nursing home. Fridge had rust all over the outside and looked dated and not the cleanest, which matched the rest of the room, if I'm being honest. Property was reasonably quiet, and safe. Stay wasn't really bad, but with other available options, I wouldn't plan to return either.
Business response:
Dear Ashley,Thank you for sharing your experience. We apologize for the wait you encountered at check-in and are glad to hear that our team member was friendly once she arrived. We deeply regret that the cleanliness and condition of your room did not meet your expectations. Your comments are invaluable; we will address them with our team to ensure a better experience for future guests. We are glad you felt safe and found the property quiet. We value your feedback and hope you will give us a second chance to deliver the type ... read more
Good work hotel. The price cannot be beat. Two interior lights did not work and the shower did not get warm. Depends on the time for the shower. Look, for the price this is the 3rd time I have booked. If you are price sensative. Book it.
Business response:
Dear Tom,We're so glad you find our prices unbeatable and choose to stay with us again. We appreciate your feedback about the lights and shower. We understand those inconveniences can be frustrating and we will share the issue with our maintenance team. We appreciate you bringing this to our attention. Thank you for your recommendation and we value your patronage. We hope to have the privilege of hosting you again in the future, providing you with a flawless and memorable experience that reflects our commitment to excellence... read more
Cool, “not cool” We were there when the temperature outside was in the 30-40’s and our heater in our room kept blowing cool air even set at 76, so we just turned it off and slept in a cold room instead of warm.
Business response:
Dear Joe,Thank you for staying with us. We regret the inconvenience you experienced with the heater in your room. We will address this appropriately, and we want to thank you for your patience. We appreciate your feedback as we are dedicated to improving our guest experience. Please know that our front desk is always here to help with such concerns and ensure you have a pleasant and comfortable visit. We hope you will revisit so we can provide you with the flawless stay you deserve.Sincerely,Hotel Management
Business response:
Thank you
Business response:
Thank You for choosing to stay with us here at Extended Stay America Round Rock South! We're glad your stay was great. We look forward to you choosing to stay with us again!Thank You
woman working front desk at night was amazing! room was nice felt stale but we just stopped on our way passing through. no issues with room at all loved the space to eat and kitchen. its very easy to miss the turn into the hotel was was annoying but parking was easy as it wasn’t a huge place and breakfast was very small just something’s you can grab on the way out like coffee and muffins.
Business response:
Thank You for choosing to stay with us here at Extended Stay America Roundrock South. We're glad you chose to stay with us, as your opinion matters and is greatly appreciated. Hopefully you'll chose us for your future stay.Thank You!
Business response:
Thank you for choosing to stay with us at Extended Stay Round Rock South. We greatly appreciate your business and value your opinion. We're glad that you enjoyed your stay with us and your experience with us was great! Hopefully, you will choose to stay with us again in the near future!Thank You
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 3.2 star rating with 1,873 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.