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Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They are remodeling the property. It’s going to be nice when they finish. I wish that they would offer more options for breakfast.
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your time here. We want your stay with us to feel like home and be as comfortable as possible. However, we have noted your observations about the breakfast choices. We appreciate your kind review and hope to welcome you back soon. Thank you again. Sincerely, Hotel Management
Buen hotel, personal muy lento El check in, lentísimo, la señora que me atendió tardo como media hora en hacerlo
Business response:
Dear Guest, Thank you for sharing your feedback about your recent stay. We understand that a slower check-in process can be frustrating, and we apologize for any inconvenience caused. Unfortunately, such delays occur during peak times, as we aim to ensure each guest receives personalized attention. We will address this appropriately to prevent such occurrences in the future. Apart from this, we hope you had a pleasant stay. Your patience is highly appreciated, and we hope you'll consider staying with us again.Sincerely,Hotel... read more
Good Stay Good Stay
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We were pleased that we exceeded your expectations during your visit to the city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Sincerely,Hotel Management
Cons: Room at this extended needs maintenence work. The hallway smells moldy, like the carpet needs replacement not just cleaning. The recliner in the room was broke and the back was cracked. Video on television was breakin up. Pros: AC is good, bed was comfy, staff was nice.
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 3.2 star rating with 1,948 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.