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Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A/C filter needed to be changed. No hot water to room. Bath faucet cartridge needed to be rotated to allow hot water to exit spigot. Staff were respectful and property appeared clean and to be cared for.
Safe, convenient, quite, clean and smell good,employees was very friendly upon arrival.will be visiting again
Business response:
Dear Denise, Thank you for sharing your wonderful feedback with us. We are thrilled to hear that you found our property safe, convenient, quiet, and clean, and that the atmosphere met your expectations. It is especially gratifying to know that our employees made a positive impression with their friendliness upon your arrival. At Extended Stay America, providing a welcoming and comfortable experience for every guest is always our top priority, and your kind words motivate us to continue delivering excellent service. We truly ... read more
everything was great
Very friendly staff, helpful and professional
The customer service was amazing
Excelent service
Bed and a shower…it was cheap…you get what you pay for…..rusty fridge….bubbling particle board fixtures……saved a few backs so not the end of the world.
Business response:
Dear Stan, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. We hope you will visit us again the next time you are in the area so you can experience our commitment to exceptional hospitality. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 3.2 star rating with 1,916 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.