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Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was good enough, the only downside is they clean the room only as you request there no schedule at least twice per week
Business response:
Juan, thank you for being our guest at Extended Stay America and for taking the time to give us your feedback. We're delighted your stay was mostly positive, although we apologize that you were unhappy with our housekeeping services. While our housekeeping is done weekly to respect our guests' privacy and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. Please accept our apologies if we did not communicate this properly at check-in. Your feedback has already been sh... read more
Business response:
Thank you for your feedback! WE are happy that you enjoyed your stay! See you again soon!
Fair Lamp didn’t work , food and old socks under the bed from previous guests. Bed was not comfortable.
Business response:
Jessica, thank you for taking the time to review our hotel. We regret not meeting your expectations and apologize for the concerns you had with the guest room. We will share your comments with our housekeeping team to prevent such reoccurrences. We will also share your comments with our maintenance team regarding your outlined issues and immediately fix the problems. We hope you will consider giving us a second chance to prove this is not typical of our service. Sincerely, Hotel Management
The location of the hotel was great. The front desk staff were very friendly and helpful.
Business response:
We appreciate your feedback. We hope to see you again soon!
Love it
Business response:
Belinda, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
We appreciate your review. We use reviews like this to better our hotel and staff. Thank you
Everything was great Quick commute
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 3.2 star rating with 1,948 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.