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Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Well first room smelled like smoke and hallways smelled like dirty diapers Second room shower was super dirty
Business response:
Archie, we apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your candid feedback, and we hope you will consider staying with us in the future. Sincerely, Hotel Management
Decent for the price. Started out rough. Check in was difficult and took forever. We booked late so was to be expected. Room was decent but smelled of old smoke even though it was a smoke free room. Overall the experience was good. The hotel is by a bar so could get rowdy on a weekend (closed right now). Stayed on a Sunday and hotel was quiet and uneventful.
Business response:
Linda, thank you for being our guest at Extended Stay America. We are glad to know you had a pleasant visit and that you liked the value we offer. However, we are sorry for the smoke odor you had in your room. We will share your comments with the housekeeping team to make sure this room receives a deep clean. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Business response:
Tiana, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Over all good stay
Business response:
Toby, thank you for your nice review. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
This property is always clean, near and comfortable
Business response:
Alize, thank you for letting us know your visit to Extended Stay America was perfect in every way. We are glad you liked our well-kept property. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Clean, fresh, nicely decorated and always friendly.
Business response:
Alize, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. We hope you will visit us again the next time you are in the area. Sincerely, Hotel Management
This establishment is up to par. The staff is super friendly. Love staying here.
Business response:
Chanel, thank you for being our guest once again and for your feedback. Every team member here at Extended Stay America works hard to deliver a great guest experience, so we appreciate your wonderful comments. We hope to make all your future stays memorable as well. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 4.3 star rating with 1,043 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.