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Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
todo muy bien , solo que me atendio una mujer y creo que es la q hace limpieza el aire acondisionado no funsionaba bien la verdad no dormimos bien mis hijos y yo muy bonito y limpio solo fue el a/c y la mujer q m atendio q no me sabia contestar nada de lo q le preguntaba y por sierto le pregunte sobre mi recibo oh factura y no m entregaron nada. # de cuarto fue 111
Nice Experience It was a nice room. Very clean. Was non smoking but smelled faintly of smoke. The smell faded after a while. Staff was nice and friendly.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your comments regarding our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you visit with us again.
Little work while on vacation It would be nice to know before booking for less than a week that you do not get your room cleaned up and that you are expected to bring your trash out and exchange your towels at the front desk
Business response:
Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that you were not informed about our cleaning policy at time of check-in. Your comments were reviewed by the staff, and we will take action to ensure that our front desk staff is clearly communicating our amenities during guest arrivals. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town
Won't stay again Bathroom still had trash from previous guests, no wash cloths, refrigerator had spill in it and onto floor but not cleaned. Bad sign when checking in and housekeeper calls desk to tell them room 232 is ready and staff says, "Already?". And then they gave me room 232.
Business response:
Betty - Thank you for telling us about your stay. We're very sorry to hear about the conditions in your room. Please accept our most sincere apologies. We will work with our housekeeping staff to ensure your experience is not repeated. Thank you again for bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Nice hotel Just need an ice maker machine available at the hotel.
Great place to stay! I had a very pleasant stay. The staff was courteous and the room was clean. I would stay there again.
Good for what it is Functional and decent for what it is. Would use again.
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 4.3 star rating with 1,043 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.