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Extended Stay America - Austin - Round Rock - South
- Hotels
- Austin, TX
About this business
Location details
16950 N. Interstate Hwy. 35, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great for the price and location I read some terrible reviews about this hotel, but I needed to stay on a budget and liked the kitchen idea. Now when I got there I was checked in fairly quickly. The staff was friendly and helpful. I got to my room and noticed I didnt have any kitchen ware. I called down and was immediately brought a plastic crate full of stuff. They give it out when it is needed which is a good idea. Anytime I had a question, the answered it. I was told at checkin they only do housekeeping if you stay a week... read more
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you liked the great service provided by our associates and had an overall enjoyable visit. It was good to have you here, and we hope you will come and see us again in the future. Sincerely, General Manager
Business response:
Christopher, thank you for sharing your kind rating with future travelers online. We appreciate you choosing us and hope to see you again at Extended Stay America - Austin - Round Rock - South. Sincerely, General Manager
Business response:
Thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America - Austin - Round Rock - South. Sincerely, General Manager
My room was NOT ready would have to wait 20 minutes for it, so they put me in another this one not very clean. Beside that I slept comfortable.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay. However, we sincerely apologize that upon arrival to your suite, there were housekeeping issues and regret the inconvenience it caused. Please know your feedback has been shared with the entire team to ensure a review of our processes. We appreciate you being our guest and hope you will stay with us again in the future. Sincerely, General Manager
Potato chips under the sheets. WiFi didn't work. Caked dust on the air vent.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay. That being said, I am sorry for the cleanliness issues you experienced while being here and regret the inconvenience it caused. I have shared your concerns with my housekeeping team to ensure it never happens again. We appreciate your business and hope to welcome you back soon! Sincerely, General Manager
Business response:
James, thank you for your stay at Extended Stay America - Austin - Round Rock – South and for your four-star rating. We are happy your overall experience with us was a pleasant one. We hope to see you again soon. Sincerely, General Manager
Business response:
Ronnie, thank you for your visit. We are glad to see you had an overall great stay, but we truly apologize for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Good place Good place for the money.
Business response:
Jacob, thank you for staying with us. We are pleased you enjoyed your visit at Extended Stay America - Austin - Round Rock – South and found us to be a great value. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Business response:
Adolph, thank you for your fantastic rating. We're pleased you stayed at Extended Stay America - Austin - Round Rock – South and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Austin - Round Rock - South
How is Extended Stay America - Austin - Round Rock - South rated?
Extended Stay America - Austin - Round Rock - South has a 3.2 star rating with 1,873 reviews.
When is Extended Stay America - Austin - Round Rock - South open?
Extended Stay America - Austin - Round Rock - South is open now. It will close tomorrow at 12:00 a.m.