Extended Stay America - Austin - Round Rock - South

David 

on Expedia

8 years ago

Thank god for best western plus for saving me They gave my room away ... 

Anonymous 

on Expedia

8 years ago

OK but a bit dissappointing Didn't clean our room when we were gone in the afternoon. Ran out of toilet paper that evening and needed more towels that evening. Not much for a breakfast. 

Anonymous 

on Expedia

8 years ago

Rooms were small. Bed was small. Rooms smelled and were dirty. 

Anonymous 

on Expedia

8 years ago

Why Why comment at all not as if y'all will do anything. 

John Karpinski 

on Expedia

8 years ago

disappointing I was checked into room 200. This room stunk. There were roaches and the shower curtain rod was sagging off the wall. When I woke up the next morning and went into the bathroom it smelled like skunk weed in there. They switched me to room 219 and it to had a busted shower rod. There was food in the sink from the previous people. There was no blanket on the bed, it was just sheets and the comforter. the bathroom was not stocked. There was mold on the bathroom ceiling and nicotine from people smoking in the non s... read more

Mina 

on Expedia

8 years ago

TERRIBLE choice! This hotel was such a disappointment. DO NOT WASTE our money SCAM: the internet is not free! the internet service that is free is VERY slow, good for text messages. You have to PAY for a normal internet service. SCAM: their "continental breakfast" is basically coffee, sugar, and packs of instant oatmeal (see picture). Besides that, 4 out of 5 days that we were staying there, they were out of the oatmeal. how convenient !! besides all that, the hallways and the elevator were so smelly. The toilet was dirty a... read more

Anonymous 

on Expedia

8 years ago

The location great! My expectation was too high! The Hotel Receptionist was in a tshirt and torn jeans. Not sure if he was even an employee or just a fill in. I was expecting a little more comfort and was disappointed! 

Anonymous 

on Expedia

8 years ago

Dirty property on I 35 Dirty property in general. Trashy parking lot. Rooms need maitenence and deep cleaning. 

Anonymous 

on Expedia

8 years ago

Overbooked We arrived at to check in for 2 beds and we're told it was over booked and they would have to give us 1 queen. There were wires hanging out in the bathroom outlet. The room was never cleaned during our two day stay even though I requested 3 times. No extra pillow, no ice machine, no blow dryers. My other 2 family members had to stay an hour away at a family members house.