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Extended Stay America - Austin - Southwest

3.2
  • Hotels
  • Austin, TX

About this business

HospitalityHotels

Location details

5100 U.S. Hwy 290 W, Austin, TX, 78735, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.22,277 reviews
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Pauli's profile image
Pauli 
6 years ago

Business response:

Pauli, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Joseph's profile image
Joseph 
6 years ago

Business response:

Joseph, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Andre's profile image
Andre 
6 years ago

The carpet need be pulled air conditioning need filter need be change, bigger area for breakfast 

Business response:

Andre, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry if you had any inconvenience. We have taken a note of your feedback and will share it with the appropriate team members to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management 

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Anonymous 
6 years ago

The room was clean and the staff were very courteous and helpful. 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We’re delighted to know you loved your well-appointed room and that you enjoyed the service provided by our excellent staff. On behalf of everyone here, we invite you to stay with us again the next time you visit Austin. Sincerely, Hotel Management 

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EILEEN 
6 years ago

Business response:

Eileen, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

the room appeared clean, the cover on window a/c was ajar and wouldn't close. curtain didn't have pull and missing end pieces so one edge hung open. 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a pleasant stay with us. Also, your feedback has been discussed with the appropriate team members to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Lorraine's profile image
Lorraine 
6 years ago

Nice place Front desk was courteous and attentive....also, gave us great advice for a fabulous local pizza (Craigo's) ! 

Business response:

Lorraine, thank you for being our guest at Extended Stay America. We are glad to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

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Paula 
6 years ago

Business response:

Paula, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Weekend Business It was what I expected for the price. The only trouble I had was with the key cards. I had to have them reset a couple of time a day. 

Business response:

Thank you for staying at Extended Stay America. We are pleased to know you had a pleasant time with us, but we are sorry for the maintenance issue you encountered. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Austin - Southwest

How is Extended Stay America - Austin - Southwest rated?

Extended Stay America - Austin - Southwest has a 3.2 star rating with 2,277 reviews. 

When is Extended Stay America - Austin - Southwest open?

Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.