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Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jonathan, thanks for taking the time to post your rating online. We are delighted to know we made your stay enjoyable and that you left with a positive impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, General Manager
Business response:
Many thanks for posting your gracious rating about Extended Stay America - Austin - Southwest. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager
Great place, wish we were in town longer
Business response:
Linda, thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America - Austin - Southwest. Sincerely, General Manager
Business response:
Many thanks for taking the time to share your fantastic rating of Extended Stay America - Austin - Southwest. We appreciate you being our guest and look forward to your next visit! Sincerely, General Manager
Is What It Is It is what it is, admittedly a no frills hotel. We booked it because of the rate and proximity to the location of an appointment the next morning. No problems and coffee in the lobby was good.
Business response:
Thank you for staying with us. We are glad to know you liked our affordable rates and that our location was convenient for your needs. Thanks for being our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Micheal, thank you for taking the time to share your perfect rating of Extended Stay America - Austin - Southwest. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Business response:
Ana, thanks for being our guest. We are pleased you had an overall pleasant stay, however, I am sorry we missed meeting some of your expectations. We hope you will visit us again for a much better experience in future. Sincerely, General Manager
Slow Check In Check in took about 2 hours because there was only one clerk and the rooms were fully booked. The computer link to Expedia was not working and we had to pay at the desk even with the receipt I received on the phone. They need more clerks at heavy check in times.
Business response:
Robert, thank you for being our guest. We are pleased you had an overall nice stay. However, we are sorry for the wait times you encountered at the time of check-in and the inconvenienced it caused. Your comments has been shared with the management in order to prevent similar issues from happening again. We hope you will give us another opportunity to make it up to you. Sincerely, General Manager
Kan beter Het kan allemaal beter, zeker qua prijs en kwaliteit.
Business response:
Thank you for visiting us. We are pleased you had an overall nice trip. However, we are sorry if any inconvenience caused. Your feedback is important to us as it will help us to improve in the future. We hope you will consider giving us another chance so we can provide you with a better stay experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,193 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.