This profile has been claimed by the business owner or representative.
Extended Stay America - Austin - Southwest
- Hotels
- Austin, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5100 U.S. Hwy 290 W, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cool shower water is ok. It was great until I woke up to take a shower, only cool water! Well you can't have everything! Everything else was pretty good.
Pleasant and uneventful stay Hotel was ok, clean and quiet. There was really no neighborhood/ bit isolated
I had a brief stay after Christmas festivities with family. The room was confortable and clean. And quiet!
Business response:
I want to thank you for taking the time to post a review of your stay. We are so pleased to hear that our hospitality and room was to your satisfaction. Still, I do regret to read that our free grab-and-go breakfast did not fully meet your expectations. Your feedback on this issue will be useful to us as we continually work to improve our hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Problems on third stay We ran out of hot water and a light was burned out by the bed. We have stayed there twice before with no problems, but not this time.
Basic, No Frills Extended Stay Hotel This is a basic extended-stay hotel. There is a small kitchenette in each room, but it is not stocked. If you want plates, flatware, etc, it is available when you ask. Rooms show some wear, but are clean. Despite being near some major roads, the room was quiet at night.
Business response:
Glenn - I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your stay with us and that you had a quiet visit. Still, I apologize that you were not entirely satisfied with the condition of your room and the service provided by our staff. I will be meeting with our staff to review your comments to ensure these issues do not continue in the future. Thank you again for your feedback. We hope to see you again in the future.
Meh. Serviceable. Well located, but tricky access. Bare bones hotel room; Should have be less expensive given what it was, and when it was [Tuesday evening]. Room had no hot water. No one at the desk when I was ready to check-out at 7:45 AM.
Business response:
Russell - Thank you for telling us about your stay. We are disappointed to hear that you did not have a pleasant experience with us. We will work with our maintenance engineer to address the water issue in your room. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Large clean room Besides a very long wait to register we had a comfortable stay.Breakfast was coffee and on the go food.
Frequently asked questions about Extended Stay America - Austin - Southwest
How is Extended Stay America - Austin - Southwest rated?
Extended Stay America - Austin - Southwest has a 4.1 star rating with 1,193 reviews.
When is Extended Stay America - Austin - Southwest open?
Extended Stay America - Austin - Southwest is open now. It will close tomorrow at 12:00 a.m.