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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady at the desk went over rules of the hotel. She went so far as to tell me that I can't have any visitors, or I'd be kicked off the property. She placed me directly in a room that she could see if she looked that direction. I got to the room, and it was mediocre. I ended leaving a couple of hours later. I didn't check out until the next morning.
Business response:
Dear Guest, We sincerely apologize if the check-in process and communication of hotel policies made you feel uncomfortable or unwelcome. Our intention is always to ensure guest safety and clarity, never to cause distress. We regret that the room condition and overall experience did not meet your expectations, leading to your early departure. Your feedback will be shared with our management team. We appreciate your comments and hope to welcome you back under improved circumstances. Sincerely, Hotel Management
The staff was friendly and rooms are clean.
The rooms are clean and the staff is friendly and understandable.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our rooms clean and our staff friendly and understanding during your stay at Extended Stay America. Providing a comfortable environment along with courteous and attentive service is always our priority, and your kind comments are truly appreciated by our team. Feedback like yours encourages us to continue maintaining high standards of cleanliness and hospitality. We sincerely value your support and look forward to welcomin... read more
Staff was very nice, room was clean, everything in good order.
Business response:
Dear Guest, Thank you for your kind words. We are glad to hear that our staff made your stay pleasant and that your room was clean and well-maintained. We look forward to welcoming you back for another comfortable stay. Sincerely, Hotel Management
Very courteous staff, even the security guard who helped me when the lobby was locked.
It was fine for a nights stay. Room is dated, but was clean. Check in was pleasant.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that your check-in was pleasant and that you found your room clean and comfortable for your stay. We appreciate your understanding regarding the dated aspects of the room and want you to know that we continually review and plan updates to maintain a welcoming environment for our guests. Your comments are valuable as they help us prioritize improvements and enhance the guest experience. We hope to have the opportunity to welcome you back for... read more
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 3.3 star rating with 3,607 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.