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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Old hotel bath room wasnt clean Great for sleep and drive not for stay
Business response:
Dear Guest, Thank you for choosing to stay with us and for taking a moment to share your experience. We are sorry that the cleanliness of the bathroom did not meet expectations. Please accept our sincere apologies; this is not the standard we strive to maintain. Your comments have been shared with our housekeeping team to ensure immediate attention is given to improving our room standards. We appreciate your feedback, as it helps us grow and improve. On the other side, we are glad you could get the rest you needed. If your t... read more
The stuff is amazing super friendly and make u feel like home
Amazing customer service
Business response:
Dear Guest, All of us here at Extended Stay America greatly appreciate your kind comments and excellent remarks. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management
Front desk employees very friendly and treat customers with respect.
Business response:
Dear Jesus, We are pleased that you enjoyed your stay at Extended Stay America. Thank you for your generous comments on the excellent services our front desk team delivered upon your arrival. They are committed to enhancing each guest's visit, and we appreciate your recognition of their service. We are excited to share these kind remarks with them. Thank you for being our guest, and we hope to welcome you again very soon.Sincerely,Hotel Management
Front desk staff was super welcoming, friendly, and polite. Shops near by for any needs. Parking was always available. Area was patrolled by security.
The area seemed very unsafe. During the check-in process, it felt like we were requesting entrance to a high-security building. They asked us for all the IDs of every person who was to stay in the room. We were all family.
Business response:
Dear Jorge,Thank you for sharing your experience with us. We understand how important it is to feel safe and comfortable during your stay. We always prioritize guest security, but we apologize if this was not your experience. Your feedback is valuable, and we’ll discuss it with our team to ensure we maintain a warm and inviting atmosphere going forward. We appreciate you choosing to stay with us and hope to have the opportunity to provide a more seamless experience in the future.Sincerely,Hotel Management
Great
Business response:
Dear Guest, We appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We look forward to accommodating you again soon. Safe travels!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 4.2 star rating with 2,016 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.