Extended Stay America - Bakersfield - California Avenue

Business response:

Dear Guest, Thank you for your feedback. We’re delighted to hear that you found the room clean and comfortable during your stay. At Extended Stay America, our team works hard to provide a pleasant and relaxing environment for all our guests, and your kind words are truly appreciated. We’ll continue striving to maintain the high standards of cleanliness and comfort that made your stay enjoyable. Your satisfaction means a lot to us, and we look forward to welcoming you again for another comfortable and enjoyable visit. Sincere... read more

Business response:

Dear Melanie, Thank you for choosing us for your stopover to Southern California. We are delighted to hear that you found the hotel safe and well-suited for your needs. It’s great to know the mini kitchen and full refrigerator added convenience to your stay, and we are happy our nighttime security helped you feel at ease. However, we are sorry for any inconvenience caused. We will be sure to review these details with our housekeeping and amenities team. We hope to welcome you back to Extended Stay America on your next journe... read more

Business response:

Dear Anthony, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. Our excellent accommodations and convenient location make us a great choice for your visit. It was our pleasure accommodating you. We hope you will make Extended Stay America your home away from home whenever your travels bring you to our area. Sincerely, Hotel Management 

Business response:

Dear carlos, Thank you for sharing your positive feedback about your recent stay at Extended Stay America. We’re delighted to hear that you found our hotel nice and clean while also appreciating the value for the price. Our housekeeping and front desk teams work hard to ensure every guest enjoys a comfortable and pleasant experience, and your kind words mean a lot to them. Providing a clean, welcoming, and affordable environment is always our top priority. We truly appreciate your support and look forward to providing you wi... read more