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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rates were great. The rooms bed was comfortable so, I was able to rest well. Room was equipped with all necessity amenities. The heater worked great as it was cold. The staff was friendly & helpful. The room was ready with clean towels, tissues & soap. Thank you!
Meh There was a roach in one of our rooms. The table and chair were broken and the rooms did not seem clean or kept up well.
Business response:
Dear Guest, Thank you for reviewing your recent stay with us. Fresh, clean accommodations are necessary to set the tone for a great stay. Therefore, we apologize for any oversights in your room's preparation. Although our hotel has regular pest control service, we will contact them to address this quickly. Thank you for bringing this to our attention; we would love the opportunity to create a better stay on your next visit.Sincerely,Hotel Management
Location in a remote area near freeway. Many guests looked like they lived there. Property really dirty.
Business response:
Dear Ed, Thank you for taking the time to tell us about your visit. Please accept our apologies if our property was not spotless. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely,Hotel Management
the breakfast is not breakfast included
Business response:
Dear Juan, Thank you for being our guest and sharing your experience with fellow travelers. We are glad you enjoyed most of your stay, and we are sorry if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. Your concern will be shared with the appropriate individuals so that they know our guests' desires regarding breakfast choices. It was a pleasure having... read more
The bed was okay and the staff was okay, but they did not have soap and asked for a $100 deposit upfront, which was not on the website.
Business response:
Dear Samantha, thank you for your review. For guests opting to pay for their rooms in cash, a 100 cash deposit is required per room per stay. This deposit will be used to guarantee incidental charges that may be incurred during your stay, if any, as well as damages to the guest room. Payment of the deposit can only be made in cash. Upon check-out, the room deposit will first apply to outstanding incidental charges, and all or a portion may be retained to cover damages to the room during your stay. Sincerely,Hotel Management
The room had bugs on the floor and in the bed and the room had this horrible smell too
Business response:
Dear Atazjha, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. We look forward to welcoming you soon.Sincerely,Hotel Management
Showers The shower didn’t work. The knob for it wasn’t working.
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 4.2 star rating with 1,970 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.