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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Misleading advertisement, expected breakfast and free room WIFI.
Business response:
Dear eric, thank you for choosing to stay at our hotel. We have shared your concerns regarding breakfast with our Brand Leaders, which will assist them in determining new offerings. Also, free wi-fi is available in every suite; the access code is available at the front desk. We are sorry if this was not communicated to you on your arrival. We hope to see you again soon at our property to enjoy a seamless experience.Sincerely,Hotel Management
It would of been nice if the they would of told me that there were no dishes or silverware in the room when i checked in. I only was staying for 1 night and got in late.
Business response:
Dear Shawn, We appreciate your review and thank you for your feedback. We certainly regret any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We ho... read more
Large room with full sized fridge, an electric stove, and a dishwasher. Great pricing. Clean. I’d stay again.
Facility was fine. Clean and quiet. Check in was a problem. Clerk was gone for a half hour, from 7:30 until 8:05 when I needed to check in, as I had to go to work shortly after. Very inconvenient not to be able to check in when I arrived.
Business response:
Dear Joe, thank you for your review. We apologize that our front office team fell short of providing you with the excellent service we strive for daily and for not being welcoming. Such an instance is not the impression we want our guests to think of us. We have shared your feedback with our team and have taken measures to ensure this does not happen again. We would love the opportunity to provide you with the hospitality you should have experienced during this stay. We hope to welcome you back soon!Sincerely,Hotel Managemen... read more
The staff was very nice and helpful There was security out in the parking lot to watch the cars and area at night The room looked and felt clean Building is older and could use some updates
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 4.2 star rating with 1,448 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.