This profile has been claimed by the business owner or representative.
Extended Stay America - Baltimore - Bel Air - Aberdeen
- Hotels
- Belcamp, MD
About this business
Location details
1361 James Way, Belcamp, MD, 21017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do NOT like the staff calling our room every day just to ask if we are extending our stay.....VERY bothersome and annoying!
Business response:
Dear Guest, Thank you for your valuable feedback. We sincerely apologize for the inconvenience caused by the repeated calls to your room. We recognize the frustration and disruption this has caused, and it was never our intention to make your stay uncomfortable. Your comments will be shared with our team, enabling us to improve our handling of extension inquiries to be more respectful and less disruptive. We appreciate you bringing this matter to our attention and are committed to enhancing your experience in the future.Sinc... read more
Front desk called every day to ask if we were extending our stay and it was very irritating!
Business response:
Dear Guest, Thank you for your feedback, and we’re truly sorry for the inconvenience caused by the repeated calls during your stay. We understand how that could be frustrating, and we appreciate you letting us know. Your comments have been shared with our team so we can improve our communication practices and ensure a more comfortable and respectful experience for our guests moving forward.Sincerely,Hotel Management
Front desk staff very professional and polite. Best coffee in the lobby too!
Relaxing
Business response:
Dear Guest, Thank you for sharing your thoughts about your recent stay with us! We're glad that our hotel was relaxing and pleasant for your needs. We appreciate your feedback and hope to have the opportunity to welcome you back again soon to Extended Stay America!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Bel Air - Aberdeen
How is Extended Stay America - Baltimore - Bel Air - Aberdeen rated?
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.3 star rating with 954 reviews.
When is Extended Stay America - Baltimore - Bel Air - Aberdeen open?
Extended Stay America - Baltimore - Bel Air - Aberdeen is closed now. It will open at 9:00 a.m.