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1361 James Way, Belcamp, MD, 21017, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Good
It was good!
Business response:
Dear Guest, We are pleased that you had a wonderful stay at Extended Stay America and appreciate your positive feedback. It was our privilege to accommodate you, and we look forward to welcoming you again in the future. Sincerely, Hotel Management
Ariyah and Jo was very welcoming and house keeping. Manager not so much friendly very little acknowledgement.
Business response:
Dear Guest, Thank you for sharing your experience at Extended Stay America. We’re delighted that Ariyah and Jo made you feel welcome and that housekeeping met your expectations. We hope to provide a more consistently positive experience during your next stay. Sincerely, Hotel Management
Do NOT like the staff calling our room every day just to ask if we are extending our stay.....VERY bothersome and annoying!
Business response:
Dear Guest, Thank you for your valuable feedback. We sincerely apologize for the inconvenience caused by the repeated calls to your room. We recognize the frustration and disruption this has caused, and it was never our intention to make your stay uncomfortable. Your comments will be shared with our team, enabling us to improve our handling of extension inquiries to be more respectful and less disruptive. We appreciate you bringing this matter to our attention and are committed to enhancing your experience in the future.Sinc... read more
Front desk called every day to ask if we were extending our stay and it was very irritating!
Business response:
Dear Guest, Thank you for your feedback, and we’re truly sorry for the inconvenience caused by the repeated calls during your stay. We understand how that could be frustrating, and we appreciate you letting us know. Your comments have been shared with our team so we can improve our communication practices and ensure a more comfortable and respectful experience for our guests moving forward.Sincerely,Hotel Management
Extended Stay America - Baltimore - Bel Air - Aberdeen has a 4.3 star rating with 962 reviews.
Extended Stay America - Baltimore - Bel Air - Aberdeen is closed now. It will open at 9:00 a.m.