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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hallway smelled really bad...normally i enjoy my stay this time lord the smell .it smelled like feet cat pee and other things i had to buy air freshener and spray outside my door ..smh
Business response:
Dear Guest, Thank you for your continued support and for taking the time to share your feedback. We’re sorry that your recent stay didn’t meet the standards you have come to expect from us. Your note about the hallway condition is being taken seriously and shared with our team to address promptly. We truly appreciate your patience and loyalty and hope to welcome you back under much better circumstances. Sincerely, Hotel Management
I should have just invested more for better accommodations!
Business response:
Dear Guest, Thank you for your feedback. We’re sorry that your experience didn’t meet expectations. Your comments are noted and will be used to help us improve. Sincerely, Hotel Management
The staff enter the room without my permission. The staff was inquiring about personal information that was not necessary for the stay
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We regret that your experience did not align with the standards we aim to provide and apologize for the inconvenience this has caused. Our team will review the concerns mentioned thoroughly, and appropriate steps will be taken as needed. We appreciate your comments as they help us evaluate and improve our service. Sincerely, Hotel Management
Customer representative was helpful. Rooms were clean , but not enough lighting. I also notice a few insects in the bathroom that was a turn-off and made it uncomfortable. I feel the whole establishment needs a total upgrade.
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 3.3 star rating with 2,422 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.