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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was quiet & clean
Business response:
Dear Felix, Thank you for selecting Extended Stay America for your accommodation needs. We are grateful for your feedback and pleased to know that you found our environment peaceful and clean. Your positive experience is important to us, and we look forward to the opportunity to welcome you back for another rejuvenating stay in the near future. Sincerely, Hotel Management
Perfect location to everything
Clean - and helpful staff Proper rest and relaxation accommodation facility Good job manager Khrisdiand My apologies if name spelled wrong
Business response:
Dear Roosevelt, We are thrilled to hear you found the accommodations restful and the team so supportive, especially your kind mention of our team member! It’s always wonderful when a stay delivers the comfort and care you were hoping for. Your thoughtful words mean a lot to us all at Extended Stay America, and we will be sure to pass along your appreciation. We look forward to welcoming you back the next time you're in town. Sincerely, Hotel Management
Gd
I have stayed here awhileand eveytime i check in there is a different policy change. I paid online one person quick and easy and the other is
Business response:
Dear Tameka, Thank you for sharing your feedback regarding your recent stay. We strive to provide a seamless experience and understand how changing policies can be concerning. Your comments are invaluable as we work to improve our services. We appreciate your understanding and look forward to welcoming you back soon. Sincerely, Hotel Management
The hallway smelled really bad...normally i enjoy my stay this time lord the smell .it smelled like feet cat pee and other things i had to buy air freshener and spray outside my door ..smh
Business response:
Dear Guest, Thank you for your continued support and for taking the time to share your feedback. We’re sorry that your recent stay didn’t meet the standards you have come to expect from us. Your note about the hallway condition is being taken seriously and shared with our team to address promptly. We truly appreciate your patience and loyalty and hope to welcome you back under much better circumstances. Sincerely, Hotel Management
The staff enter the room without my permission. The staff was inquiring about personal information that was not necessary for the stay
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We regret that your experience did not align with the standards we aim to provide and apologize for the inconvenience this has caused. Our team will review the concerns mentioned thoroughly, and appropriate steps will be taken as needed. We appreciate your comments as they help us evaluate and improve our service. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 3.2 star rating with 2,307 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.