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Extended Stay America - Baltimore - BWI Airport - Aero Dr.
- Hotels
- Linthicum Heights, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1500 Aero Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was really nice
Business response:
Dear Amy, Thank you for choosing Extended Stay America. It is glad to know you had a great stay and were pleased with the comfortable room that is best for your needs. Please stay with us another time for the next enjoyable experience.Sincerely,Hotel Management
The carpet was dirty. The room smelled of stale air. The blanket was dirty. My boyfriend asked the receptionist for a tube of toothpaste and was told that the whole facility didn’t have any. Overall experience was average. Wasn’t impressed.
Business response:
Dear Janeen, Thank you for sharing your feedback about your recent stay. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We sincerely value our guests’ time; therefore, we also regret the requested items were not delivered promptly, and we hope you will accept our apologies.We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank... read more
Prefect for my birthday weekend
I was in town for the weekend, great overall experience. Quiet, relaxing and easy access to the highway.
Business response:
Dear Michael, Thank you for staying with us at Extended Stay America during the weekend. We are thrilled to read that you had a wonderful experience with us. We are happy you appreciated everything about your stay, including our quiet and comfortable accommodations. We are glad our location close to the highway was convenient for you. Your positive feedback is greatly appreciated, and it motivates us to continue providing our guests with the best possible service. We hope to welcome you back soon when you are in the area.Sin... read more
Breakfast
You get what you pay for- The area was quite My room was very dirty asked for the floor to be cleaned an no one came- I had to wipe down myself Staff over all was ok!
Business response:
Dear LaToya, We appreciate you taking the time to share your remarks. It is disappointing to know you had issues with the cleanliness of the room and our staff was not attentive to resolve your concerns to your satisfaction. We will immediately address this as this is different from what we expect our team to be like. On a positive note, it is nice to know you were pleased with our team. Once again, we hope you will give us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Management
Stayed here after a flight was canceled. Appreciated that there was a place to do laundry as airline would not give us our checked bags back. Hallway smelled of cigarettes but thankfully room did not. Staff member was extremely pleasant and helpful.
Business response:
Dear Sarah, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you enjoyed your comfortable suite with a laundry facility in the hotel and had a great time here with a pleasant and helpful team. Every member is committed to ensuring our guests have an excellent stay, so we are sorry for the smell concern that you mentioned and have noted and will ensure they are addressed. Please return, and we hope always to serve you for all the fantastic trips! Sincerely,Ho... read more
Frequently asked questions about Extended Stay America - Baltimore - BWI Airport - Aero Dr.
How is Extended Stay America - Baltimore - BWI Airport - Aero Dr. rated?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. has a 4.2 star rating with 1,300 reviews.
When is Extended Stay America - Baltimore - BWI Airport - Aero Dr. open?
Extended Stay America - Baltimore - BWI Airport - Aero Dr. is open now. It will close tomorrow at 12:00 a.m.