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939 International Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Tashauna, thanks for being our guest at Extended Stay America. We are pleased you had a great stay, and we were on par with all of your expectations. It was a pleasure serving you, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
David, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Everything was pretty nice. The only issue I had was the toilet wouldn’t flush. It would flush twice, then stop working.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to read you had a pleasant stay, but we are sorry for the maintenance issue you experienced and regret the inconvenience it caused. We will be sure to share your feedback with the concerned team to fix the problem immediately. We appreciate you choosing us and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Management
Nice hotel not too far from the airport. The bed was a bit stiff but for just one night stay wasn't bad. The hotel had a king bed with a reclining chair, a full bath and a full kitchen, a decent sized TV, and a bigger closet. It was very nice.
Business response:
Chelsea, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Not terrible but not good The room was clean, however, it had an order which suggested the room had no ventilation or AC working for several days. Total turnoff! The interior is outdated & the beds are not soft. In addition, there seemed to be lots of people walking the establishment making noise and loitering. Seems people truly participate in "extended" stays.
Business response:
It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Business response:
Melvin, thank you for leaving us a rating. We hope to have another opportunity to welcome you back soon to our hotel. Sincerely, General Manager
Nice clean hotel close to everything Very enjoyable. Pleasant staff Being close to BWI and restaurants was great
Business response:
Thank you for staying at Extended Stay America. It’s a pleasure knowing you had a great time being with us and loved the excellent service and our location being so close to many points of interest. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, General Manager
Likely to not revisit Check in was very slow. Toilet not working. Bed linen had several types of hair in them. Small room.
Business response:
Lesley, thanks for being our guest. We apologize for the inconvenience you encountered during your stay over here. As a valued customer your feedback has been shared with our concerned teams to ensure issues with maintenance, housekeeping, and slow check-in is never repeated. We urge you to choose us again so that we can provide you with a much better visit on a future date. Sincerely, Hotel Management
Extended Stay America - Baltimore - BWl Airport - International Dr. has a 3.5 star rating with 2,201 reviews.
Extended Stay America - Baltimore - BWl Airport - International Dr. is open now. It will close tomorrow at 12:00 a.m.