This profile has been claimed by the business owner or representative.
Extended Stay America - Baltimore - Glen Burnie
- Hotels
- Glen Burnie, MD
About this business
Location details
104 Chesapeake Center Ct., Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Keykept deactivating and wasn’t aware I needed to ask for kitchen supplies. Tiffany at the front desk was great!
Business response:
Theresa, thank you for choosing Extended Stay America for your recent stay. We are happy that overall you enjoyed your stay at our hotel. We also appreciate your kind compliments about our staff member Tiffany and will be sure to share your comments with her as she will be so pleased. However, we are sorry for the difficulties you faced while you were here. The dishware for your room is kept at the front desk, and we are sorry this was not communicated to you at the time of check-in. We will also follow up on your concerns t... read more
Good location for me to get to my suppliers. Also close to stores and restaurants.
Business response:
We were delighted to read your fantastic review of your stay at Extended Stay America, and thank you for your five-star rating! We're happy you liked our location and were able to walk to so many shopping centers and restaurants. We are always glad to welcome travelers to visit with us, and we hope to see you again when your travels bring you back to Baltimore. Sincerely, Hotel Management
Couples time to relax It was nice the light in the bath went out but someone came and fix it well stay again
Business response:
Stacie, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We look forward to hosting you again soon. Sincerely, Hotel Management
The have smokers puffing away right outside the front door. You have to apss through a CLOUD of smoke. Butts all over the ground. POST NO SMOKING signs & give them a gazebo FAR AWAY to puff tehir headds off. Keep them away from the main entrance at least. FOund bath tub to be VERY SLIPPERY. Exactly like an ICE SKATING rink.
Business response:
Thank you for your review of your stay. We apologize for the cleanliness issues you encountered and are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention, and we will share your feedback with our housekeeping team for review and action. We value your comments and hope you will give us another chance to redeem ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Glen Burnie
How is Extended Stay America - Baltimore - Glen Burnie rated?
Extended Stay America - Baltimore - Glen Burnie has a 3.3 star rating with 1,938 reviews.
When is Extended Stay America - Baltimore - Glen Burnie open?
Extended Stay America - Baltimore - Glen Burnie is open now. It will close tomorrow at 12:00 a.m.