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Extended Stay America - Baltimore - Glen Burnie
- Hotels
- Glen Burnie, MD
About this business
Extended Stay America Hotel Baltimore - Glen Burnie is located at 104 Chesapeake Center Ct, Glen Burnie, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
104 Chesapeake Center Ct., Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
check in person was sitting in back not paying attention
Business response:
Alan, thank you for sharing your comments. We are sorry for the service indecency you encountered with one of our front desk associates. We have acknowledged this and hope your rest of the experience was not ruined. We hope to welcome you again at Extended Stay America. Sincerely, Hotel Management
good for a short stay The room smell like smoke, even though it was a smoke-free room.
Business response:
Sidney, thank you for reviewing your stay at Extended Stay America. We're glad to know overall you had a pleasant time while you were here, but we're sorry for the smoke smell you experienced while you were here. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the odor. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I was moved from one to another for three consecut
Business response:
Benjamin, thank you for reviewing our hotel. We're sorry for the difficulties you encountered and the frustration you experienced due to it. We are investigating the matter and are taking appropriate steps to ensure such an incident does not repeat in the future. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Brooken sink in Bathroom had to use the tub to brush teeth we told front desk feel like we should have gotten free night at least. No offer
Business response:
Thank you for being our guest at Extended Stay America. We're sorry for the inconvenience you had due to the maintenance issue you encountered in your room. We have asked the appropriate team to fix the problem immediately. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Glen Burnie
How is Extended Stay America - Baltimore - Glen Burnie rated?
Extended Stay America - Baltimore - Glen Burnie has a 4.4 star rating with 1,063 reviews.
When is Extended Stay America - Baltimore - Glen Burnie open?
Extended Stay America - Baltimore - Glen Burnie is open now. It will close tomorrow at 12:00 a.m.