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Extended Stay America - Baltimore - Glen Burnie
- Hotels
- Glen Burnie, MD
About this business
Location details
104 Chesapeake Center Ct., Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excelente servicio gracias por la atención buena limpieza
Business response:
Thank you for sharing your comments online regarding your visit to Extended Stay America. It is a delight to know you liked your well-maintained room and that our courteous service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Muy bueba Muy buena
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
It was beautiful neat and comfortible, it was very close to walmart I had to stop there and get all I needed since the beautiful room had stove fridge and space fir pits and pans
Business response:
Much gratitude for taking time to review your stay at Extended Stay America. We are thrilled to know you were impressed with your room and that our great location close to shops was perfect for your needs. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management
It wouldn’t be such a bad place it’s always the way it was clean the elevator was clean and then through the night people hollering and down the hallway
Business response:
Thank you for being our guest once again. Although you liked our well-kept property, we are sorry for the noise issue you experienced. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Not kept up well. There was a hole in the carpet, a nail polish stain in the sink, the fire alarm/smoke detector was covered with a towel. It was just very run down for the price I paid.
Business response:
Dear Guest, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
I checked in it seemed like a longer process than usual. Gave me my room keys walked into my room and it looked like someone was already in that room the bed was undone as if someone had already been sleeping there. For a second I thought I had walked into the wrong room. There was trash and the room smelled like burritos gone bad so literally someone had just checked out. The room couldn’t even be locked at all. Went back downstairs and got another room. But even though I had a clean room this time I can tell it was just ve... read more
Business response:
Thank you for your review. We are sorry for the service issues you encountered and for the cleanliness issues in your suite. Your feedback will be shared with our front desk and housekeeping teams, and we will be working to ensure this does not happen again in the future. We value your comments and hope to have another chance to redeem ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Glen Burnie
How is Extended Stay America - Baltimore - Glen Burnie rated?
Extended Stay America - Baltimore - Glen Burnie has a 3.3 star rating with 1,938 reviews.
When is Extended Stay America - Baltimore - Glen Burnie open?
Extended Stay America - Baltimore - Glen Burnie is open now. It will close tomorrow at 12:00 a.m.