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Extended Stay America - Baltimore - Glen Burnie

3.3
  • Hotels
  • Glen Burnie, MD

About this business

HospitalityHotels

Location details

104 Chesapeake Center Ct., Glen Burnie, MD, 21061, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.31,938 reviews
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Brian's profile image
3 weeks ago

Sheets old and nasty Room was dirty sheets were nasty Floor in corners were not vacuumed 

ANDREW's profile image
ANDREW 
3 weeks ago

Re 

Verified traveler's profile image
Verified traveler 
a month ago

No Hotel was dirty and smelled 

Karl's profile image
a month ago

Not so great Old and not very clean. Hair in the shower and on the bathroom floor. Counter stained with what appear to be cigarette burns. Smells musty and the mattress was awful. 

Sarah's profile image
2 months ago

Property smells awful. Needs renovation badly. Staff was friendly 

Shahadah's profile image
Shahadah 
2 months ago

Someone should always be at the front desk They should have fruit as an option for breakfast Somebody that is head over, housekeeping to go behind housekeeping to make sure they clean the room and swept and mopped under the bed And they should not allow people to stay if their dogs are barking all day and night or poops in the hallway and leave it there 

Marjorie's profile image
Marjorie 
2 months ago

Unacceptable Cleanliness for a Hotel Stay I’m currently staying here, and unfortunately, I’m disappointed with the cleanliness of the room. The sheets had hair on them, like someone had already been in the bed and it was just made up again. The bathroom was also not properly cleaned — it looked like someone had just taken a shower, and there was still hair left in the tub. I didn’t notice it right away, but once I did, it was really upsetting. I expected better cleaning standards. 

Business response:

Dear Marjorie, Thank you for sharing your experience. We sincerely apologize for the condition of your room and the lack of proper attention to cleanliness. Your feedback is being taken seriously and will be shared with our housekeeping team to ensure better attention to detail in the future. We appreciate you bringing this to our attention and regret the disappointment it caused during your stay. We hope you will give us another opportunity to serve you in the future and provide you with a more pleasant experience. Sincerel... read more

Hafeezah's profile image
Hafeezah 
2 months ago

Business response:

Dear Hafeezah, Thank you for sharing your feedback. We look forward to the opportunity to serve you better in the future. Sincerely, Hotel Management 

Virginia's profile image
Virginia 
3 months ago

We waited over 10 minutes before someone came to the front desk. The fire alarm kept going off. The room has cigarette burns on the counters, the tub, everywhere. This place was overall disgusting. The only reason we stayed was bc we had been on the road all day and it was late. Do not recommend this place to anyone 

Business response:

Dear Virginia, Thank you for your feedback. We’re sorry your experience was disappointing and that the condition of the room, delays at the front desk, and other disruptions made your stay uncomfortable. We understand how frustrating that must have been after a long day of travel. Your comments will be shared with the team to help address these concerns and improve the overall guest experience moving forward. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Baltimore - Glen Burnie

How is Extended Stay America - Baltimore - Glen Burnie rated?

Extended Stay America - Baltimore - Glen Burnie has a 3.3 star rating with 1,938 reviews. 

When is Extended Stay America - Baltimore - Glen Burnie open?

Extended Stay America - Baltimore - Glen Burnie is open now. It will close tomorrow at 12:00 a.m.