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Extended Stay America - Baton Rouge - Citiplace
- Hotels
- Baton Rouge, LA
About this business
Extended Stay America Hotel Baton Rouge - Citiplace is located at 6250 Corporate Blvd, Baton Rouge, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
6250 Corporate Blvd., Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Robert, thank you for sharing your experience. We are committed to offering every one of our guests an exceptional time, and we apologize that we did not do so for your visit. We hope to have the opportunity to make a much better impression in the future. Sincerely, General Manager
Business response:
Thank you for your review. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, General Manager
Business response:
Julie, we appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, General Manager
It was just okay. I expected more from the Hotel because it isn't such a nice location. The room was very outdated and there were people hanging around outside .
Business response:
Thank you for choosing to stay at our hotel. We would like to offer our apologies for not living up to your expectations. Although we make every effort to be perfect, we fall short. I have shared your concerns with my management team in an effort to improve our service as well as facilities moving forward. We hope you will consider giving us a second chance in the future so we can prove this is not typical of our usual service. Sincerely, General Manager
Business response:
Claunesha, thank you for being our guest. It was a pleasure hosting you at Extended Stay America - Baton Rouge - Citiplace. We appreciate you sharing your excellent rating and hope to see you again soon. Sincerely, General Manager
Ok but... Overall the stay was ok. Its an extended stay so people LIVE there. People were hanging in the lobby and outside. A lot of in and out slamming doors and people above you sound like they're stomping. Front desk person was nice. Room was clean.
Business response:
Thank you for being our guest. It’s nice to know you liked your clean room and our front desk associates. However, we apologize for the noise issues you experienced. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in negative experience for our valued guests. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager
Business response:
Nicholas, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Didn't have my room. I was told that Expedia had over booked the room I had reserved, so they had to give me another. Young lady working was new and was clueless. Then she wanted to charge me for the room when I had already paid through Expedia. I had to explain this she made phone calls and then just gave me a room key and said they'll fix it in he morning. She didn't even tell me room number
Business response:
We are terribly sorry about the issues you experienced with your reservation, and even more that we did not appropriately correct the situation. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with the entire team as we take your comments seriously, and our training will be revisited to ensure this does not happen again going forward. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area... read more
Pleasant Pleasant. Clairece was great.
Business response:
Thank you for sharing your positive feedback about Extended Stay America - Baton Rouge - Citiplace. We are glad to read you enjoyed your time with us and that the service provided by Clairece made it even more memorable. I will be sure to share your compliments personally. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Baton Rouge - Citiplace
How is Extended Stay America - Baton Rouge - Citiplace rated?
Extended Stay America - Baton Rouge - Citiplace has a 4.2 star rating with 999 reviews.
When is Extended Stay America - Baton Rouge - Citiplace open?
Extended Stay America - Baton Rouge - Citiplace is open now. It will close tomorrow at 12:00 a.m.