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Extended Stay America Hotel Baton Rouge - Citiplace is located at 6250 Corporate Blvd, Baton Rouge, LA. This business specializes in Hotels & Motels and Other Lodging.
6250 Corporate Blvd., Baton Rouge, LA, 70809, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It was expensive for what it was...very outdated- almost creepy.
Business response:
Dear Sandra, Thank you for reviewing your time with us. We apologize for the staff's unsatisfactory service and any cleaning oversights in your room. Your feedback helps us identify ways to improve our service; we are grateful. Our housekeeping team is already at work to correct the missed spots. Please return, as we would welcome the opportunity to provide you with the seamless stay you deserve. We appreciate your business. Have a great day! Sincerely,Hotel Management
The roaches were Horrible
Business response:
Dear Delarian, We regret the inconvenience you encountered in your suite. We want to reassure you that we do everything possible to discourage the entrance of outside insects mentioned, and we follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, your room will be inspected professionally and treated as a precaution. We are sorry that this issue compromised your stay. We will follow up on your concerns to ensure we are well-poised to serve better in the future, and we hope you... read more
First room we were assigned had a strong smell Ike smoke but we were able to get another room.
Business response:
Dear Brandy, we recognize your time is valuable and appreciate the feedback you have provided for Extended Stay America. Our team is dedicated to providing genuine and attentive hospitality, and we appreciate you acknowledging their efforts. We hope you will stay with us again the next time you are in the city.Sincerely,Hotel Management
Hotel was okay. Beds squeezed, pillows were lumpy, and there was no breakfast as they stated. Coffee was watered down and there was one granola bar and a couple packs of instant oatmeal. I don’t consider that breakfast. I was more disappointed by the coffee though.
Business response:
Dear Tiffany, thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. We are also sorry that you did not thoroughly enjoy our complimentary breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you for your feedback, and we hope to see you again soon.Sincerely,Hotel Management
I really like a room that has a recliner!
Business response:
Dear LISA, we are delighted to read that our hotel made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more. It was our pleasure to have you as our guest, and we look forward to hosting you again here at Extended Stay America on a future visit to our area. Sincerely, Hotel Management
Great service
Nice hotel in a great location It was a wonderful trip. The hotel is very conveniently located near lots of restaurants and a few minutes drive to LSU.
Business response:
Dear Ivan, thank you for staying at Extended Stay America. We were so pleased to read your kind words about how much you enjoyed your stay. We are glad you appreciated our convenient location close to restaurants. Thank you for being our guest. We hope to have you return soon. Sincerely, Hotel Management
The property was clean and neat. However, this place has definitely seen better days. It's been left a bit shabby. Pieces peeling off of the bathroom mirror, a crack in the bathroom sink, a small section knocked off of the corner of the wall by the bed, pieces peeling off of the counter and that lounger chair has definitely seen better days!
Business response:
Lenora, thank you for taking the time to share your comments. We hope you had an overall good stay, but we apologize for not meeting all of your expectations. We are grateful for the feedback, and we will share these notes regarding our property needing an update with the appropriate individuals for future modernization plans for our hotel. We look forward to welcoming you back in the future. Sincerely, Hotel Management
Extended Stay America - Baton Rouge - Citiplace has a 4.2 star rating with 966 reviews.
Extended Stay America - Baton Rouge - Citiplace is open now. It will close tomorrow at 12:00 a.m.