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Extended Stay America - Baton Rouge - Citiplace
- Hotels
- Baton Rouge, LA
About this business
Extended Stay America Hotel Baton Rouge - Citiplace is located at 6250 Corporate Blvd, Baton Rouge, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
6250 Corporate Blvd., Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The manager was wonderful! She was professional and very nice. There were a few problems, but she fixed them in a timely manner. I will definitely stay there again.
Business response:
Thank you for your glowing review of Extended Stay America. We couldn't be happier that you appreciated the excellent service provided by our associates. This is the type of experience we want all of our guests to enjoy. Thank you again, we look forward to welcoming you back whenever your travels bring you to Baton Rouge. Sincerely, Hotel Management
At a little more and stay somewhere else Not so good. It would've been worth it to pay a little more and stay somewhere else...dingy towels, one towel had blood droplets on it, toilet leaked from the base on the floor, counters and shower stained with nail polish, no coffee, older hotel but the front desk people were nice
Business response:
Thank you for being our guest. We are glad to read you had an overall pleasant stay and liked the service provided by our front desk team. However, we are sorry for the inconvenience you had during your stay. All feedback is taken seriously, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
my room wasn't updated, but was ok for the few days we stayed
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We are glad you were pleased with the overall experience you had with us. However, we regret not meeting some of your expectations. We appreciate your feedback and hope to have the chance to welcome you back soon. Sincerely, Hotel Management
Was convenient, but room didn’t look like the pictures on the wed site . Phone didn’t work , didn’t have a chair to sit down in , all the lamps didn’t work . ☹️☹️
Business response:
Thank you for taking the time to post a review. We are glad to see from your rating that you had a pleasant stay overall and that our location worked well for you. However, we regret we were not able to meet your expectations and apologize for the cleanliness as well as the maintenance issues you encountered. We will share your comments with our housekeeping and engineering teams to make sure the problems are fixed. We hope to have the chance to welcome you back and redeem ourselves. Sincerely, Hotel Management
The location was great, very convenient and easy to get in and out of. The staff was friendly and accommodating. The building was older than came across in the pictures; there was an odor in the room, the carpet was sticky, some of the lights didn't work and the drain in the tub was broken. Everything felt like it had been cleaned well, it was just old and not well maintained.
Business response:
Thank you for being our guest. We are glad you liked our location and were impressed with our cordial associates. However, we are sorry for the difficulties you had in your suite. Your feedback has been discussed with our housekeeping and maintenance associates to improve our accommodations going forward. We will also share your comments with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel ... read more
Frequently asked questions about Extended Stay America - Baton Rouge - Citiplace
How is Extended Stay America - Baton Rouge - Citiplace rated?
Extended Stay America - Baton Rouge - Citiplace has a 4.2 star rating with 966 reviews.
When is Extended Stay America - Baton Rouge - Citiplace open?
Extended Stay America - Baton Rouge - Citiplace is open now. It will close tomorrow at 12:00 a.m.