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Extended Stay America - Baton Rouge - Citiplace
- Hotels
- Baton Rouge, LA
About this business
Extended Stay America Hotel Baton Rouge - Citiplace is located at 6250 Corporate Blvd, Baton Rouge, LA. This business specializes in Hotels & Motels and Other Lodging.
Location details
6250 Corporate Blvd., Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Resembled clean. Stained carpet, tv wouldn’t turn on, scratched up woodwork, sagging curtain, moldy looking tile caulk…Bath soap lathered, Granola bars and coffee, juice (not full breakfast) we’re in the lobby in the morning. Front desk staff when I checked in and checked out the next morning were VERY pleasant.
Business response:
Janice, thank you for sharing the specifics of your visit. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our maintenance team regarding your outlined issues and immediately fix the problems. On a positive note, we are happy you were pleased with the service our associates delivered. We hope you will give us a chance to pro... read more
Room and bathroom were clean. Not many amenities for the price you pay. No coffee pot or hair dryer in the room. Breakfast was oatmeal or cereal. Trash scattered around outside. Rates were to high for what they offer.
Business response:
Gina, thank you for choosing to stay with us. While we are glad to know you were pleased with the cleanliness of our property, we are sorry for your disappointment with the amenities we offer. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure cle... read more
Room was very clean and well kept. Staff was very friendly too.
Business response:
Lisa, thank you for choosing Extended Stay America and taking the time to post your review. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, Hotel Management
It was interesting
Was pleasant
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was better than sleeping in the car. Funky odor in room, bed was comfortable. Needs a thorough cleaning.
Business response:
Thank you for being our guest and for sharing your feedback.We sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case.We hope you will give us another opportunity to show you a great stay, so please come back the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baton Rouge - Citiplace
How is Extended Stay America - Baton Rouge - Citiplace rated?
Extended Stay America - Baton Rouge - Citiplace has a 4.2 star rating with 966 reviews.
When is Extended Stay America - Baton Rouge - Citiplace open?
Extended Stay America - Baton Rouge - Citiplace is open now. It will close tomorrow at 12:00 a.m.