This profile has been claimed by the business owner or representative.
Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean, friendly staff, and all the amenities you would expect in an "extended-stay" facility.
Business response:
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thank you again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Clean and good location. There was some repairs going on
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you had a pleasant time and that you enjoyed our ideal location. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Good location, the kitchens are great, very nice room.
Business response:
We appreciate your 5-star review of Extended Stay America and for making us your home away from home. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. It was also pleasing to know you liked having a kitchen for your use, Thank you so much for your kind words, and we look forward to seeing you again soon. Sincerely, Hotel Management
Clean Staff not friendly. Breakfast, a joke; coffee & a small granola bar
Business response:
Kathy, thank you for being our guest. We are glad you had a pleasant stay. Please accept our apologies for the poor service provided by associates. Your feedback has been shared with the respective teams as it will help us improve our service levels going ahead. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope to have another opportunity to serve you better in the future. Sincerely, Hotel Management
Comfy beds The room was very nice. The bed comfortable. The continental breakfast was not great. Just a little area with coffee, tea and hot chocolate. Small store bought muffins and breakfast bars. But the room was clean and the woman at the front desk was friendly.
Business response:
Debbie, thank you for your gracious review. We are thrilled to know you enjoyed the comfort of your room and that you had a great night’s sleep in your bed. However, we regret knowing you did not like our breakfast and your feedback will be used when we will be updating our offerings. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
No problems...it was fine. Conveniently located, clean
Business response:
Marlena, thank you for choosing Extended Stay America. We are delighted to hear you had an enjoyable stay, liked your clean suite, and our location was perfect for your needs. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 3.5 star rating with 2,723 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.