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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to fast food and restaurants. Clean room and comfortable beds. Friendly staff.
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We were delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you all as our guest, and we can’t wait to see you again on a future visit to the area. Sincerely, Hotel Management
It was in a good location. Close to the freeway. The lady at check in was excellent!
Business response:
Thank you for staying with us at Extended Stay America and for your wonderful review. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We hope you will stay with us every time you return to BIllings. Sincerely, Hotel Management
Business response:
Becky, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Josh, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Space is good. Asks only what is needed is ok. Basic needs for grooming is available. Flat iron is on hand. No transportation sounds noted, really good for resting.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you liked our offerings and that you had a great stay with us. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
People are great but room is gross Front desk was awesome. She was very kind prompt and helpful. The room was not clean... the sheets and towels were clean but the shower walls were not, the drawers had something spilled in them, the fridge was dingy and dirty outside and inside. I wouldn’t stay there again, but I will say the Rhonda I believe her name was, was great and courteous and helpful.
Business response:
Ashley, we appreciate you for evaluating your visit to our hotel. Although you liked our service, we apologize for the cleanliness issue you encountered while here. Your feedback regarding the untidiness is shared with our housekeeping team for review and action. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
It was overall a good experience! Clean good bed good shower friendly good stay!
Business response:
Thank you for staying at Extended Stay America. We are glad to know you enjoyed most aspects of our hotel and that you had a nice time with us. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The "full" breakfast was very poor. Only a coffee maker, hot water, some cereal bars and oats. No bread, no eggs, no cheese.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Business response:
Joni, thank you for your excellent rating. We are thrilled you were satisfied with our offerings and had an excellent experience. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 4.2 star rating with 1,677 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.