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Extended Stay America - Billings - West End
- Hotels
- Billings, MT
About this business
Location details
4950 Southgate Dr., Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Liked the studio with small kitchen. Didn’t like you have to ask for the dishes eat. Also to exchange towels was a hassle. They didn’t have extras, so you had to wait until late night to get fresh towels.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked having a kitchenette in your room, but we're sorry for the inconvenience you had due to our hotel policies. Kindly note, the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. We're also reviewing the situation you mentioned regarding the towel with our staff to ensure these items are always well-stocked. It was a pleasure to h... read more
Positiva la possibilità di avere la cucina in camera. Parcheggio comodo.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're delighted to know you liked having a kitchenette in your room and that you were pleased with our parking facility. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
its close to many restaurants and commercial district.
Business response:
Thank you for the excellent review of Extended Stay America. We're delighted to know our proximity to several restaurants and commercial district was ideal for you and that you had a pleasant time with us. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Comfortable The place was very comfortable.
Business response:
Karen, thank you for the great review! We know how important it is to stay in a clean, comfortable, and well-maintained property, so thank you for your lovely comments! The entire team at Extended Stay America hopes to see you the next time you are in the area. Sincerely, Hotel Management
Internet did not work and had to spend an hour or more on the phone with internet provider to get it to work. Did not realize that was my job or part of staying at this hotel.
Business response:
Thank you for being our guest. We're sorry for the difficulties you experienced connecting to the internet. We understand how important this service is, and we hope your experience as a whole more than made up for this. We appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Billings - West End
How is Extended Stay America - Billings - West End rated?
Extended Stay America - Billings - West End has a 3.5 star rating with 2,694 reviews.
When is Extended Stay America - Billings - West End open?
Extended Stay America - Billings - West End is open now. It will close tomorrow at 12:00 a.m.