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Extended Stay America - Birmingham - Wildwood
- Hotels
- Birmingham, AL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
40 State Farm Pkwy., Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Birmingham overnight stay Hotel is dated with several floors but no elevators. Room was clean, but bare minimum. Full kitchen but no plates, glasses, utensils, nothing. Sign in kitchen said to call front desk and they would deliver basics,however after 15 minutes of ringing no one ever picked up the phone. My husband then went to the front desk but no one was there, only a sign that said another guest was being helped but someone would return soon. He waited 20 minutes and finally gave up at 10:55pm. Another sign said office... read more
Business response:
Dear Candyce, We're sorry to read about your disappointing experience during your stay. It's frustrating when basic amenities and services are not readily available, and we apologize for the inconvenience caused by the lack of kitchen supplies and the difficulty in reaching someone at the front desk. Your feedback about the need for better communication and availability of essential items is noted, and we will address these issues with our team to ensure improvements are made. We appreciate your kind words about the friendly... read more
Well it had a musty smell thats fir sure . Other than that it was good
Business response:
Dear Anthony, We apologize for any inconvenience caused by the musty smell during your stay. Ensuring a fresh and comfortable environment is important, and we appreciate your understanding. Your feedback helps us improve, and we hope the other aspects of your stay meet your expectations. We look forward to welcoming you back for an even better experience in the future.Sincerely,Hotel management
Hotel and rooms are well kept but very outdated. Mattresses are old allowing the springs in them to be felt.
Business response:
Dear Maxine, Thank you for your feedback. We are glad to hear that you found our hotel and rooms well-kept. However, we apologize for the discomfort you experienced with the mattresses. We understand the importance of a good night's sleep and are in the process of updating our furnishings. Your comments are valuable to us, and we hope to provide a more comfortable stay in the future.Sincerely,Hotel Management
It was great
Business response:
Dear Ronnie, Thank you for your positive feedback! We are delighted to hear that you had a great experience at Extended Stay America. We strive to provide excellent service and accommodations, and we are thrilled that you enjoyed your stay with us. We look forward to welcoming you back again soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Birmingham - Wildwood
How is Extended Stay America - Birmingham - Wildwood rated?
Extended Stay America - Birmingham - Wildwood has a 4.2 star rating with 803 reviews.
When is Extended Stay America - Birmingham - Wildwood open?
Extended Stay America - Birmingham - Wildwood is open now. It will close tomorrow at 12:00 a.m.