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Extended Stay America - Bloomington - Normal
- Hotels
- Bloomington, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Low price high quality
The only downside is I thought after spending $800 that they would help us out there and extend and work with us, to stay longer, my spouse was going to work and would have enough for two more nights when he got back, but they wouldn't allow it, which was a little discouraging, because we had to come back to a cold vehicle already being sick. And will have to sleep in the vehicle until he gets paid from working. I'm a recent sex trafficking and rape victim, and we are stranded because the vehicle we drove for doordash is bro... read more
Business response:
Dear Ashley, We are truly sorry to hear about your situation. Your feedback is of utmost importance tous, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care.However, we do not allow guests tostaywithout payment.There are services in the town ofBloomingtonand surrounding areas that may be able to assist you.We would suggest reaching out to Social Services to see what they can offer for you and your family.Sincerely,Hotel Management
Staff is awesome!! Very friendly, helpful, great at making a person feel comfortable and at home!! Hotel is very clean, smells good, great interior design. Kitchen/cooking ware is in good condition, not overly used. Over all I give them a 11 out of 10!! This is my new favorite hotel!!
Business response:
Dear Ashley, We are incredibly grateful for your kind words and for considering us your favorite hotel! It brings us great joy to see our guests enjoy all that our hotel has to offer, and we appreciate you highlighting the positive aspects of your stay. We take pride in providing an exceptional experience for our guests, and it truly means the world to us to read your feedback. Our staff is dedicated to ensuring that each guest feels at home and has a desire to return. We hope to see you again soon at Extended Stay America!S... read more
Great place, will stay again. The room was a little dated but very clean and comfortable. Did not have any issues hearing other guests in other rooms. Staff was very helpful and pleasant, especially Valencia.
Valencia and staff were excellent!!..My room had a major bathroom maintenance problem that required long time attention from me and my significant other. Extended Stay staff helpful with accommodating Expedia with information for a refund of stay.. Even with dilemma I would recommend this hotel!
Business response:
Dear Julie, Thank you for sharing your experience! We’re thrilled that Valencia and the team provided excellent service and helped assist with your situation. It’s always our goal to ensure our guests feel supported, even when unexpected issues arise. However, we sincerely apologize for the maintenance problem in your bathroom, which we are addressing to ensure a more seamless experience for future guests. Your kind recommendation means a lot to us, and we hope to welcome you and your significant other back in the future for... read more
Came up to IL for a wedding. This place was clean, comfortable, and would be great for a short or long term stay. There was a small kitchenette in the room. Wifi worked well. Would recommend.
Business response:
Thank you, Helen, for your kind words! We are thrilled to hear you enjoyed your stay at Extended Stay America and found it comfortable and accommodating for your trip. Your recommendation means a lot to us, and we’re delighted with the kitchenette and WiFi added to your convenience. We look forward to welcoming you back!Sincerely,Hotel Management
One of the exterior door locks didn't work.
Frequently asked questions about Extended Stay America - Bloomington - Normal
How is Extended Stay America - Bloomington - Normal rated?
Extended Stay America - Bloomington - Normal has a 4.2 star rating with 967 reviews.
When is Extended Stay America - Bloomington - Normal open?
Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.