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Extended Stay America - Bloomington - Normal
- Hotels
- Bloomington, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The service in the evening was very nice. We had to wait around in the morning for someone to come to the front desk for a while. Guests staying down the hall starting a screaming match in the hallway at 6 am which is no fualt to the hotel, then as we were leaving another couple was fighting in the parking lot and
Business response:
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your experience. We're glad you had a pleasant experience, and it is always wonderful to know when our team delivers excellent hospitality. However, we are sorry for the inconvenience you encountered during the morning of your stay. We understand how frustrating it can be to wait for assistance at the front desk, and we will certainly look into ways to ensure we have staff available to assist our guests more promptly, especially during busy t... read more
Hotel was for one night. Room was clean. Staff was friendly. Hall smelled like smoke. Was quiet and staff was friendly. Continental breakfast consisted of wrapped muffins in a cabinet. No coffee.
Business response:
Dear Guest, Thank you for staying with us and sharing your feedback. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Please rest assured that we have taken the necessary steps to address your concerns. We truly value your patronage and look forward to the opportunity to enhance your experience during your next visit.Sincerely,Hotel Management
100
Great placa
Business response:
Dear Guest, Thank you for your valuable feedback. We appreciate comments like yours because our goal is to ensure a memorable experience for every guest. Thank you for choosing Extended Stay America; we look forward to seeing you again soon.Sincerely,Hotel Management
Will stay again
Business response:
Dear Guest, Thank you for your valuable feedback. We are pleased that you had a pleasant stay with us. We truly appreciate your commitment to choosing our establishment again in the future.Sincerely,Hotel Management
For the price this was a good place to stay. Rooms were clean, hallways not as clean but I will take a clean room over a clean hallway. Staff was very friendly and helpful.
Great place and price! Great place to stay. Valencia the lady at the front desk is very good at her job. She is very welcoming
Business response:
Dear Guest, We would like to express our sincere appreciation for your positive review of Extended Stay America. Employees such as Valencia exemplify the dedicated service spirit that we highly value. We are pleased to learn that our attentive hospitality was a prominent highlight of your stay. Additionally, we are glad that you found your overall experience to offer exceptional value. It was our privilege to host you, and we look forward to the opportunity to welcome you back in the near future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Bloomington - Normal
How is Extended Stay America - Bloomington - Normal rated?
Extended Stay America - Bloomington - Normal has a 4.2 star rating with 996 reviews.
When is Extended Stay America - Bloomington - Normal open?
Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.