This profile has been claimed by the business owner or representative.
Extended Stay America - Bloomington - Normal
- Hotels
- Bloomington, IL
About this business
Location details
1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk staff was very nice and accommodating
Business response:
Dear Lori, Thank you for taking a moment to recognize our front desk associates at Extended Stay America. Our commitment to providing a warm and efficient welcome is unwavering, and your compliments motivate us to maintain these standards. We are here to ensure every guest's stay is exceptional, and we hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management
Low price high quality
The only downside is I thought after spending $800 that they would help us out there and extend and work with us, to stay longer, my spouse was going to work and would have enough for two more nights when he got back, but they wouldn't allow it, which was a little discouraging, because we had to come back to a cold vehicle already being sick. And will have to sleep in the vehicle until he gets paid from working. I'm a recent sex trafficking and rape victim, and we are stranded because the vehicle we drove for doordash is bro... read more
Business response:
Dear Ashley, We are truly sorry to hear about your situation. Your feedback is of utmost importance tous, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care.However, we do not allow guests tostaywithout payment.There are services in the town ofBloomingtonand surrounding areas that may be able to assist you.We would suggest reaching out to Social Services to see what they can offer for you and your family.Sincerely,Hotel Management
Staff is awesome!! Very friendly, helpful, great at making a person feel comfortable and at home!! Hotel is very clean, smells good, great interior design. Kitchen/cooking ware is in good condition, not overly used. Over all I give them a 11 out of 10!! This is my new favorite hotel!!
Business response:
Dear Ashley, We are incredibly grateful for your kind words and for considering us your favorite hotel! It brings us great joy to see our guests enjoy all that our hotel has to offer, and we appreciate you highlighting the positive aspects of your stay. We take pride in providing an exceptional experience for our guests, and it truly means the world to us to read your feedback. Our staff is dedicated to ensuring that each guest feels at home and has a desire to return. We hope to see you again soon at Extended Stay America!S... read more
Great place, will stay again. The room was a little dated but very clean and comfortable. Did not have any issues hearing other guests in other rooms. Staff was very helpful and pleasant, especially Valencia.
Frequently asked questions about Extended Stay America - Bloomington - Normal
How is Extended Stay America - Bloomington - Normal rated?
Extended Stay America - Bloomington - Normal has a 3.7 star rating with 1,346 reviews.
When is Extended Stay America - Bloomington - Normal open?
Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.