This profile has been claimed by the business owner or representative.
Extended Stay America - Bloomington - Normal
- Hotels
- Bloomington, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not amazing...dated, small bathroom, had a challenge with our thermostat & grab & go breakfast was less than expected, but room was clean enough & felt safe, which are my priorities. Fair priced for what you get.
Business response:
Dear Dale, Thank you for taking the time to give us feedback about your recent stay. It is nice to learn how much you enjoyed the many aspects of your visit and that you found our hotel to be of great value. Our goal is to provide a great experience for our guests with clean, comfortable suites and excellent service, all in a safe environment. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon.Sincere... read more
Nah. There wasn’t anyone at check in for about 5 minutes. The building smelled like both cigarette and pot mixed. The bed was hard as a rock and we slept on top. The room looked old and just hap hazardly put together. The paint color made everything look dirty
Business response:
Dear Matthew, Thank you for taking the time to share your experience with us. This level of detail is essential for us to know exactly how we can improve for future experiences. While we are delighted to have welcomed you as our guest, we are disappointed to hear that we fell short of delivering the fantastic experience guests have come to expect. We appreciate the constructive criticism and will constantly work towards meeting the expectations we proudly set for each of our guests. We hope you will visit again and allow us ... read more
Room was spacious but thermostat was off by several degrees, loud fridge ran constantly and we were awakened by doors shutting in nearby side entrance.
Business response:
Dear Jeanne, Thank you for your review. It is pleasant to know we met your expectations for a satisfactory hotel experience and that you enjoyed your spacious room. However, we are sorry for the inconvenience and frustrations caused and will discuss the issues with our maintenance team so that they are addressed on a priority basis. Our front desk can help you while you are our guest; never hesitate to discuss with them. Considering this a rare incident, please return for another good visit.Sincerely,Hotel Management
Great experience
Business response:
Dear Mona, Thank you for this outstanding review. We are glad that everything went well during your stay. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management
Decent hotel for the price
Love
Business response:
Dear Dawn, We're thrilled you love Extended Stay America! Your positive sentiment means a lot to us. If there's anything specific you enjoyed during your stay or if you have any feedback to share, please feel free to let us know. We look forward to welcoming you back for another beautiful experience. Thank you for choosing Extended Stay America!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Bloomington - Normal
How is Extended Stay America - Bloomington - Normal rated?
Extended Stay America - Bloomington - Normal has a 4.2 star rating with 996 reviews.
When is Extended Stay America - Bloomington - Normal open?
Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.